Clay Cooley Hyundai of Rockwall - Service Center

Piece of xxxx dealership! !! Did not pay off my trade in for 2 xxxx months. Have not had a negative on my credit report in more than 20 years THANKS CLAY COOLEY YOU SUCK!!! !! Did not pay off my trade in for 2 xxxx months. Have not had a negative on my credit report in more than 20 years THANKS CLAY COOLEY YOU SUCK!!! More

Excellent service department with nice waiting area for customers. Would definitely recommend the Rockwall new facility. customers. Would definitely recommend the Rockwall new facility. More

The staff is attentive and efficient. They communicated updates to me so I was aware. The service was great. I highly recommend them! They communicated updates to me so I was aware. The service was great. I highly recommend them! More

Poor communication from service advisor. Didn't seem to understand how to use their online service/billing system. I asked for 4 things to be done. 2 of them did not make it onto the automat Didn't seem to understand how to use their online service/billing system. I asked for 4 things to be done. 2 of them did not make it onto the automatic bill that they texted to me. I brought it up to the advisor. He said they would be there when I paid for the service. They were not. I called back. He said I would be able to add them onto the invoice. I could not. I had to contact him again to have him add the services to the invoice. I was very happy with how quickly they were able to start and complete the service. Nothing against CC Hyundai, I just forget how expensive dealers are for normal service. Nearly $400 for an oil and transmission fluid change. :o More

Good service. Always pleasant and helpful. At times, Need to pay closer attention to details at times. Always pleasant and helpful. At times, Need to pay closer attention to details at times. More

I had a great first time experience at the Service center. My service needs were addressed with excellence. center. My service needs were addressed with excellence. More

Great experience, always give you updates, advisors are courteous, makes ithe deal stress free and not complicated. courteous, makes ithe deal stress free and not complicated. More

Kenny was extremely helpful and responsive. He made sure all of my issues were handled and made the process easy! He made sure all of my issues were handled and made the process easy! More

Kenny is a great service advisor. He found the part I needed at another dealership and had someone get it same day. I brought the in on Thursday and, because of the part issue, and pr He found the part I needed at another dealership and had someone get it same day. I brought the in on Thursday and, because of the part issue, and promised the car to be ready on Tuesday. I had the car back the following day. More

Phillip Barth in service was very helpful and very professional about doing his job .Thanks professional about doing his job .Thanks More