Clay Cooley Hyundai of Rockwall - Service Center

Phillips Barth was great as usual. He was very professional and helpful. I was in and out as quick and got my oil changed and break system fluid replaced. Be back next time it's time t He was very professional and helpful. I was in and out as quick and got my oil changed and break system fluid replaced. Be back next time it's time to replace the oil and the transmission fluid replaced. More

Great services,Mr Cam is the best , he went above beyond his level of excellence. his level of excellence. More

Loved the service, Loved the customer service. Clay Cooley is the best. Our service manager Rocks! Clay Cooley is the best. Our service manager Rocks! More

The people who work there are knowledgeable and friendly. They have always done a great job for me. They have always done a great job for me. More

This service department is a breath of fresh air! I’ve always had such negative experiences with service departments at other dealerships, I used to dread having to interact with them. This is the ex I’ve always had such negative experiences with service departments at other dealerships, I used to dread having to interact with them. This is the exact opposite of that. Everyone is courteous, professional, and friendly. I was offered a shuttle to and from my job if needed. Shoutout to Quincy for really making me feel like I’m a valued customer. Amazing communication throughout the experience. I just can’t say enough about how happy I am to have found this dealership and service department. More

Darrold and Jennifer are a great team! They were so helpful...going the extra mile to make sure everything was perfect. They were so helpful...going the extra mile to make sure everything was perfect. More

Excellent service experience , quickly performed service, pretty nice customer waiting area with power outlets to work pretty nice customer waiting area with power outlets to work More

While I appreciate the clean waiting area with workspace, I was caught off guard by the upsetting and some of it untrue. I was told my vehicle needed $200 worth of extra bogus work the most appalling was tha I was caught off guard by the upsetting and some of it untrue. I was told my vehicle needed $200 worth of extra bogus work the most appalling was that my tires failed balanced a balance test. There is no way to test for this without pulling all four tires off and Testing them on a machine. Being that the car was only back there for 30 min there is no way that was done and if it has a report should have been shown showing me the imbalance. My car was back in 5 minutes. I felt like I was an uneducated idiot. I know a thi g or two abiut tires and car maintenance More

$100 oil change and $52 in “fees” for shop expenses. Didn’t even get a car wash after spending $400. Service was great, people were nice but the pricing and lack of transparency on shop fees is a litt Didn’t even get a car wash after spending $400. Service was great, people were nice but the pricing and lack of transparency on shop fees is a little shady. More

It was a pleasure working with David Barrera he was very accommodating and made the purchase of my Hyundai very easy. accommodating and made the purchase of my Hyundai very easy. More