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Clay Cooley Hyundai of Rockwall - Service Center

Rockwall, TX

4.7
493 Reviews

493 Reviews of Clay Cooley Hyundai of Rockwall - Service Center

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June 20, 2025

Clay Cooley service dept met schedule and completed service in minimum time.Great professional job! More

by jngrant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
June 20, 2025

It was a great experience got out vehicle in and assessed fixed and back to us in a timely manner More

by troy.anderson49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cam in the service area
June 19, 2025

Best customer service we ever had. Darold was very cordial and gave us a great loaner. One model we want to purchase now More

by ge-hdghostrider
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cam. Darold
June 19, 2025

This dealership has a good service department. But do not a buy a car from them! More

by 50.stars
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristi
June 19, 2025

Kristi Ybarra has been helpful in taking the next steps regarding engine warranty work for my Santa Fe oil burning issue. More

by the.tx.freds
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristi Ybarra
June 19, 2025

Experience lasted less than 24 hours yet they managed to lie to me twice. The first time was telling me on the phone that a diagnosis would cost $100 and then telling me it's $185 when I got there. The seco More

by dmarshall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jenifer Ohlemacher
June 19, 2025

Great communication throughout the whole process. Reasons I love coming to this location. Thank you More

by Mr Noe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gentlemen with beard at services!
June 16, 2025

The female that assisted me as I exited my vehicle was excellent. She was happy with a positive attitude. The male who assisted with service was good. More

by dott612
Recommend Dealer
Yes
June 16, 2025

great customer service! jennifer especially was awesome and always kept us updated with the progress of our car. More

by Emsproffitt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darold Ohlemacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 16, 2025

We took our vehicle in to get serviced because it had a nail in the tire. They took care of it and didn’t even charge us. The technician was very polite and purposeful. More

by lenanddebnapierlaski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phill, 10
2
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