Clay Cooley Hyundai of Rockwall - Service Center

Very helpful staff and good communication at every step of the process Best service ever of the process Best service ever More

Phillip Barth is my go to service guy at Clay Cooley. He is the reason I use Clay Cooley to service my vehicle. Phillip is knowledgeable and trustworthy. If recommends something is needed I will do it. H He is the reason I use Clay Cooley to service my vehicle. Phillip is knowledgeable and trustworthy. If recommends something is needed I will do it. He is the best you've got. More

Cody will be good but needs more training. You shouldn't have charged me for putting on the new tires you sold me. It took over 2 hours and 15 minutes. Not cool. If you don't want to sell tire You shouldn't have charged me for putting on the new tires you sold me. It took over 2 hours and 15 minutes. Not cool. If you don't want to sell tires, you should tell your loyal customers. I should have gone to Firestone or Goodyear. More

It was good and quick Everything was very clean and spotless. Coffee and drinks were accessible. Nice you can see your car getting worked in as well. spotless. Coffee and drinks were accessible. Nice you can see your car getting worked in as well. More

The dealership was very clean and professional. I definitely would suggest friends and family to have their cars serviced there. I definitely would suggest friends and family to have their cars serviced there. More

Conveniently placed procedures, and quick to let me know if there's something urgent to tend to the vehicle. The only thing I would suggest is maybe make a comfy lounge for people to sit and wait. Especiall if there's something urgent to tend to the vehicle. The only thing I would suggest is maybe make a comfy lounge for people to sit and wait. Especially if someone like me would really like one of the newer vehicles, but can't get it right now. More

Good service. Nice waiting area. It was done within the promised time and the service was done properly. Nice waiting area. It was done within the promised time and the service was done properly. More

Jenifer was my service tech. She's the best! Her Customer Service skills are phenomenal! She's the best! Her Customer Service skills are phenomenal! More

'17 sonota. .... a paper sac holds liquid better/longer than the motor in this vehicle. They've known about it from months of us purchasing, keep giving us the ru .... a paper sac holds liquid better/longer than the motor in this vehicle. They've known about it from months of us purchasing, keep giving us the run around. Car keeps going in to limp mode without warning. This last limp mode and I caught that they've been not documenting what we tell them but rather falsifying the documentations to cover them. I placed a review on nextdoor for locals to see and it got over 9000 views/responses within 48 hrs. The service manager text me and said they would help only if I removed the post. The gm Vincent told me to go f myself and that he would break every bone in my body More

I was charged $330 for what I feel should of been covered by the warranty. I came in due to a check engine light. I was called and told it was water damaged possibly caused by a pressure washer. I didn't pre by the warranty. I came in due to a check engine light. I was called and told it was water damaged possibly caused by a pressure washer. I didn't pressure wash the engine. This car has been in New Mexico up in the mountain area for the last 4 years so moisture could have caused it. It only affected 1 spark plug and 1 coil and was told it was all rusted up. Why was it only 1 and not the other 3 if I pressure washed it. Very frustrating! More