Clay Cooley Hyundai of Rockwall - Service Center
Rockwall, TX
178 Reviews of Clay Cooley Hyundai of Rockwall - Service Center
Takes long time to fix every time I come to this dealer does not matter if it is the weekend or weekday. I always experience poor communication from service advisors. They always get surprised about the pr does not matter if it is the weekend or weekday. I always experience poor communication from service advisors. They always get surprised about the promo your company sent few years ago. Teach some or your service advisors how to communicate with customers training. Teach them how to document customer records properly and dont ask next time please, I am your customer and dont judge the book by the cover, thanks. More
Kenny was the most helpful customer service provider that I have met in a very long time. I never felt pressured and he worked with me and my family with every step of the process! I have met in a very long time. I never felt pressured and he worked with me and my family with every step of the process! More
I was told that the windshield wiper for back window would be available! But after an hour wait I was told that I would have to wait over an hour to get the part from Mesquite! I could not do that! So I would be available! But after an hour wait I was told that I would have to wait over an hour to get the part from Mesquite! I could not do that! So I paid for the windshield wiper and was told I would get called when I could get back to get it replaced! I still have not gotten the call! More
Great experience, both the sales and the service department are phenomenal to work with! Make sure to ask for George in sales and for Jennifer in the service drive . department are phenomenal to work with! Make sure to ask for George in sales and for Jennifer in the service drive . More