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Clay Cooley Hyundai of Rockwall - Service Center

Rockwall, TX

4.7
178 Reviews

178 Reviews of Clay Cooley Hyundai of Rockwall - Service Center

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December 21, 2024

We are always well taken care of when we go, nice area to sit and work or just relax. More

by jendot1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenifer and Kristy
December 21, 2024

My service was quick and easy. Kenneth had me taken care of and on my way exactly when he said my car would be ready. More

by mason2000cooper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth Bredemeier
December 21, 2024

Work was completed in a timely manner, which I appreciate. Service was provided quickly. Thanks More

by missyrae242
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember
December 19, 2024

Takes long time to fix every time I come to this dealer does not matter if it is the weekend or weekday. I always experience poor communication from service advisors. They always get surprised about the pr More

by witty41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Advisors
December 19, 2024

In Rockwall with a new building. Nice people, Nice building, Nice service, nice new cars. More

by SKOGLUND0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not remember his name.
December 19, 2024

Kenny was the most helpful customer service provider that I have met in a very long time. I never felt pressured and he worked with me and my family with every step of the process! More

by haleehightower
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny FIVE STARSSSSS
December 19, 2024

That was great with Jenifer Olemacher. She was kind and helped us super quickly. Perfect More

by Clara Santana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenifer Olemacher
December 19, 2024

I was told that the windshield wiper for back window would be available! But after an hour wait I was told that I would have to wait over an hour to get the part from Mesquite! I could not do that! So I More

by Marta Zuber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I did not deal with any salesperson!
December 15, 2024

Great experience, both the sales and the service department are phenomenal to work with! Make sure to ask for George in sales and for Jennifer in the service drive . More

by celina321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Vivero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elias Carbajal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Clementi
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 14, 2024

Service was great, friendly people, comfortable waiting area and a very clean vehicle to return home in. More

by m_kwalla70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service manager
1
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