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Clay Cooley Hyundai of Rockwall - Service Center

Rockwall, TX

4.6
290 Reviews

290 Reviews of Clay Cooley Hyundai of Rockwall - Service Center

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February 22, 2025

Darrold and Jennifer are a great team! They were so helpful...going the extra mile to make sure everything was perfect. More

by ae418669
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
February 22, 2025

Great services,Mr Cam is the best , he went above beyond his level of excellence. More

by paradva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darold Ohlemacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 22, 2025

Loved the service, Loved the customer service. Clay Cooley is the best. Our service manager Rocks! More

by Crabtrm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quincy
February 20, 2025

Excellent service experience , quickly performed service, pretty nice customer waiting area with power outlets to work More

by noemail20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Services
February 19, 2025

It was a pleasure working with David Barrera he was very accommodating and made the purchase of my Hyundai very easy. More

by DALLASCSI
Recommend Dealer
Yes
Employees Worked With
Gene Preskitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Buzzetta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David,Barrera
February 19, 2025

$100 oil change and $52 in “fees” for shop expenses. Didn’t even get a car wash after spending $400. Service was great, people were nice but the pricing and lack of transparency on shop fees is a litt More

by KARLTOLAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Dept
February 19, 2025

I am writing to express my sincere gratitude for the excellent service I received regarding the recent repair of my vehicle. Your expertise and thoroughness in addressing my concerns were greatly apprec More

by Dora S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darold Ohlemacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 19, 2025

While I appreciate the clean waiting area with workspace, I was caught off guard by the upsetting and some of it untrue. I was told my vehicle needed $200 worth of extra bogus work the most appalling was tha More

by craig_rami
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jennifer Ragona
2.0
This rating includes all reviews, with more weight given to recent reviews.
February 17, 2025

Quincy is exceptional person and employee of Hyundai. He genuinely cares about people. I have had nothing but great service with him from buy a car to now service advisor/Manager. I normally hate worki More

by tammydeavours
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quincy
February 17, 2025

Philip helped me out. Kept me informed of everything. Work was done very quickly. Happy with everything. More

by esther.coburn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darold Ohlemacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Philip
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