Clay Cooley Hyundai of Rockwall

Beware of bait and switch! (price and salesman) They advertise their 2023 Hyundai Palisade Calligraphy at MSRP (no addendum like their ethical competition does). I called to m (price and salesman) They advertise their 2023 Hyundai Palisade Calligraphy at MSRP (no addendum like their ethical competition does). I called to make sure they would accept full MSRP and transportation fee and they agreed but every other statement was 'can you come in today' or 'when can you come in'... Then, when I got there, the original salesmen, Jojo, who I made an appointment with all of a sudden had to deliver a car so he handed me off toe George. When we got to discuss the deal George informed me that they don't sell the Calligraphy at MSRP and asked for proof. I showed him texts so he talked to his manager why didn't care and took the Car from $53K to $59. Total sketchy, old school tactics that we all dread. I recommend that you stay away. More

We worked with our salesman Bob Leigh-Manuell for the first time I actually found a salesman that knew as much about the vehicle as I did he was very easy to talk to and ask questions I give Bob a five s first time I actually found a salesman that knew as much about the vehicle as I did he was very easy to talk to and ask questions I give Bob a five star rating Thank you Bob for your kindness and helpfulness toward the purchase of the Hyundai Tuscon Limited I have purchased two cars from Clay Cooley Hyundai in Rockwall and they will continue to have my business More

Eric Tharp is wonderful to work with. I had a bad experience and complained, and Eric actually called me personally to work with me. I had almost given up on getting a Hyundai. After a p I had a bad experience and complained, and Eric actually called me personally to work with me. I had almost given up on getting a Hyundai. After a phone conversation with Eric, I agreed to meet with him, and test drive some cars. Eric knows his product, answered all my questions and did it with a good attitude and pleasant personality. I told him what my budget was, and he made it happen. Eric gave me good customer service and due to how he treated me I bought a car from him. I recommend Eric Tharp. More

Worked with Vincent & Eric on the purchase of a new 2023 Santa Fe. Eric knows his “stuff”! Had a great experience here. Santa Fe. Eric knows his “stuff”! Had a great experience here. More

I was charged $330 for what I feel should of been covered by the warranty. I came in due to a check engine light. I was called and told it was water damaged possibly caused by a pressure washer. I didn't pre by the warranty. I came in due to a check engine light. I was called and told it was water damaged possibly caused by a pressure washer. I didn't pressure wash the engine. This car has been in New Mexico up in the mountain area for the last 4 years so moisture could have caused it. It only affected 1 spark plug and 1 coil and was told it was all rusted up. Why was it only 1 and not the other 3 if I pressure washed it. Very frustrating! More

Do not go to this dealer. They advertise one price online, then when you go there, they add $5000 - $8000 market adjustment. We agreed on a price then when I go to sign the pa They advertise one price online, then when you go there, they add $5000 - $8000 market adjustment. We agreed on a price then when I go to sign the paperwork, they changed the sales price to include their market markup. Rude and dishonest. More

Eric Tharp (Sales), Kenny Bredemier (Service) and Jessica (Rental Coordinator) were terrific!!!!! Very professional and patient. Will definitely recommend Clay Cooley Hyundai of Rockwall to my friends and (Rental Coordinator) were terrific!!!!! Very professional and patient. Will definitely recommend Clay Cooley Hyundai of Rockwall to my friends and colleagues. More

Looking to sell my car so I got an appraisal on their website. Was emailing with staff about it. Drive an hour to the dealer to sell my car and when I get there they tell me they are only buying cars if website. Was emailing with staff about it. Drive an hour to the dealer to sell my car and when I get there they tell me they are only buying cars if you’re trading in, no “straight sale.” Didn’t bother telling me that via email. Typical xxxxxxx xxx car salesman. More

I would like to take a moment to thank Tyler sales person at Rockwell Hyundai or his professionalism and his knowledge helping me buy a new car. Experience was top notch and couldn’t ask for anything more at Rockwell Hyundai or his professionalism and his knowledge helping me buy a new car. Experience was top notch and couldn’t ask for anything more More

Have been coming into the dealership for oil consumption test! Each visit have been very pleasant Thanks to Jennifer Ohlemacher! She gets me in and out with no problems! This have been a long process but Je test! Each visit have been very pleasant Thanks to Jennifer Ohlemacher! She gets me in and out with no problems! This have been a long process but Jennifer have made each visit short and comfortable! Thanks Jennifer for taking great care of me! Your Customer Service is Phenomenal! More