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Bob Stallings Hyundai - Service Center

Dallas, TX

4.7
174 Reviews

174 Reviews of Bob Stallings Hyundai - Service Center

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April 03, 2023

Phone service is terrible, but in person it’s great. No one never answered the phone in service. More

by Teresawstephenson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ward Jones
Apr 26, 2023 -

Clay Cooley Hyundai of Dallas responded

Thank you for taking the time to leave us a review. We appreciate the feedback about our phone service and will make sure it gets looked into with the team. Thanks for your business and please don't hesitate to reach out if we can assist you again in the future. Respectfully, David Martinez - Customer Relations - 214-694-2700

March 31, 2023

All personnel are very friendly and helpful. The customer service department has always been great to work with. You can not ask for anything more. More

by ronfrasher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karen
Apr 03, 2023 -

Clay Cooley Hyundai of Dallas responded

We couldn't have asked for a better review, Ron! Thank you for being a Clay Cooley Hyundai of Dallas customer!

March 24, 2023

You are immediately attended to on arrival. Courteous desk staff, quick service, and a renovated reception area all add up for a pleasant customer experience. More

by SO BigD
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unfortunately, no name tag
Mar 24, 2023 -

Clay Cooley Hyundai of Dallas responded

Thank you for sharing your kind words! -Clay Cooley Hyundai of Dallas

March 18, 2023

Billy my service attendant was very nice, friendly and attentive. I would recommend this service center to others. More

by Plogan12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept Billy Gibson
Mar 21, 2023 -

Clay Cooley Hyundai of Dallas responded

Thank you for the fantastic feedback! We're happy to hear Billy provided you with excellent service during your visit and we hope to see you again next time here at Clay Cooley Hyundai of Dallas!

March 16, 2023

Will, the service manager, was awesome. He greeted me with courtesy and a smile this morning at 7:15AM for my 7:30AM scheduled appointment time. He kept me informed during the process of w More

by Sheythomas29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ward Jones
Mar 17, 2023 -

Clay Cooley Hyundai of Dallas responded

Thank you for the fantastic review! We're happy to hear Will provided you with excellent service throughout your appointment and we'll be sure to share this wonderful feedback with him. Take care and thanks again for visiting us here at Clay Cooley Hyundai of Dallas!

March 10, 2023

The service I received today was great! There was a very timely greeting and acknowledgement of my arriving. They verified my appointment and why I was there. This was my second time experi More

by Ida
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department.
Mar 10, 2023 -

Clay Cooley Hyundai of Dallas responded

Thank you for trusting the Clay Cooley Hyundai of Dallas team with your business! We appreciate your continued support, as well as the kind feedback, and look forward to seeing you again next time. Take care!

March 04, 2023

Properly greeted. Appointment time was met. Car was delivered on time as promised. Also cleaned and washed. More

by David C.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Advisor
Mar 06, 2023 -

Clay Cooley Hyundai of Dallas responded

We're so happy to make the service experience great for you, David! Thank you for coming to Clay Cooley Hyundai of Dallas!

March 02, 2023

Clean and peaceful ambience. The staff are doing a great job! They know how to communicate professionally. More

by coachbhoyrosal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Houie and Will Jones
Mar 03, 2023 -

Clay Cooley Hyundai of Dallas responded

Thank you for your amazing review! -Clay Cooley Hyundai of Dallas

February 21, 2023

I was extremely satisfied with the service at Clay Cooley Hyundai. Trisha, the service advisor, was extremely helpful and very competent at what she does. I am grateful that she was my service advisor. Thank More

by Noodleboy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patricia Lee
Feb 22, 2023 -

Clay Cooley Hyundai of Dallas responded

Thank you for the wonderful feedback! We're glad Trisha provided you with excellent service during your visit and we know she'll be thrilled to hear these kind comments. Thanks for visiting Clay Cooley Hyundai of Dallas and please don't hesitate to reach out the next time we can be of service!

February 17, 2023

They fulfilled the guarantee, they gave me a vehicle, they fixed my SUV and it was well fixed. good attention. More

by Alejandro piedra
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beatriz and the people in service
Feb 20, 2023 -

Clay Cooley Hyundai of Dallas responded

Thank you for sharing your experience, Alejandro! We appreciate you trusting the Clay Cooley Hyundai of Dallas team with your SUV and hope you won't hesitate to reach out if we can be of service again in the future!

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