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Bob Stallings Hyundai - Service Center

Dallas, TX

4.7
174 Reviews

174 Reviews of Bob Stallings Hyundai - Service Center

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May 18, 2023

Their service department is a joke. Never returns calls, even when you leave a message. More

by Anonymous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jazmin Ayala
Report | Print
Jun 08, 2023 -

Clay Cooley Hyundai of Dallas responded

Thank you for bringing this to our attention. We appreciate the feedback and will make sure the situation gets looked into & addressed. If you have any additional questions or concerns, please feel free to contact me directly at your earliest convenience. Respectfully, David Martinez - Customer Relations - 214-694-2700

Helpful
May 16, 2023

Great customer was great, I have no regrets. I was always greated with a smile. More

by Bernadine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr Billy and Mr Ward
Report | Print
May 19, 2023 -

Clay Cooley Hyundai of Dallas responded

Thanks for the kind review, Bernadine! Our Clay Cooley Hyundai of Dallas team looks forward to serving you again next time!

Helpful
May 12, 2023

VERY KNOWLEABLE STAFF, FRIENLDY AN NICE, WILL DEFINITELY RECOMMEND TO FAMILY AND FRIENDS.THANK KINDLY..JOB WELL DONE. More

by jmarshall41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
LANCE
Report | Print
May 16, 2023 -

Clay Cooley Hyundai of Dallas responded

Thank you for sharing your review! We appreciate your business and look forward to seeing you next time at Clay Cooley Hyundai of Dallas!

May 18, 2023 -

jmarshall41 responded

YOU ARE WELCOME

Helpful
May 11, 2023

Service is scheduled and always o time. The service members are very helpful and knowledgeable about your business needs and are able to give you advice, feedback and the adverse time your More

by anthonyproctor910
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 15, 2023 -

Clay Cooley Hyundai of Dallas responded

We're so glad you've had consistently positive experiences with us here at Clay Cooley Hyundai of Dallas! We appreciate your business and look forward to serving you in the future. Thank you for taking the time to leave this kind review!

Helpful
May 03, 2023

You all was very helpful and very prompt in getting me in and out and gave me great service More

by Roydad65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
May 05, 2023 -

Clay Cooley Hyundai of Dallas responded

Thanks for giving our Clay Cooley Hyundai of Dallas team the opportunity to serve you - we hope we have the opportunity to do so again in the future!

May 05, 2023 -

Roydad65 responded

Thanks for your service and a great service you all performed

May 05, 2023 -

Roydad65 responded

No

May 05, 2023 -

Roydad65 responded

Yes

Helpful
April 29, 2023

Three visits to get one recall complete. Unsatisfactory attention to detail. When I brought the concern to previous management I was assured the recall was handled and the oil was changed. W More

by Cary_edwards
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Jones
Report | Print
May 01, 2023 -

Clay Cooley Hyundai of Dallas responded

Thank you for your review, Cary. We take our guests' concerns seriously and appreciate your feedback as it allows us to continue making improvements. Our team strives to give the utmost attention to detail and provide timely repairs. I'm glad Will Jones went above and beyond to assist with your concerns. Please give us a call if there is anything else we can do for you in the future. David Martinez - Customer Relations - 214-694-2700

Helpful
April 20, 2023

All the Service Attendants were courteous and helpful, especially Taylor. The service was efficient and done timely. More

by shirleytprice65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Olson, Service Advisor
Report | Print
Apr 27, 2023 -

Clay Cooley Hyundai of Dallas responded

We're so glad to hear that you had a great experience with us at Clay Cooley Hyundai of Dallas! Taylor and the rest of our service attendants work hard to make sure our customers are taken care of, so it's wonderful to hear that you found them courteous and helpful. Thank you for taking the time to share your positive review, and we hope to see you again in the future! - Clay Cooley Hyundai of Dallas

Helpful
April 19, 2023

Very satisfied with the service department at Clay Cooley Hyundai. Had a wonderful experience on 4/18/23. Would recommend. More

by Maud1925
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Payton Service Department
Report | Print
Apr 20, 2023 -

Clay Cooley Hyundai of Dallas responded

We're so happy to hear that you had a wonderful experience with our service department at Clay Cooley Hyundai of Dallas, Maud! Thank you for letting us know how fantastic the experience was and we look forward to seeing you again!

Helpful
April 17, 2023

Your customer service is outstanding. I would have no problem recommending your service to others. Thanks for outstanding job More

by wob319
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taish
Report | Print
Apr 19, 2023 -

Clay Cooley Hyundai of Dallas responded

We're so glad our team could earn your recommendation! We hope to see you again for your next routine maintenance appointment! Thank you! - Clay Cooley Hyundai of Dallas

Apr 19, 2023 -

wob319 responded

Trisha and service manager Jones went above and beyond to ensure I received quality and professional customer service. I recommend they have a promotion. Thank you for your assistance.

Helpful
April 12, 2023

Everyone was on point. The service was wonderful. Didn't take too long for someone to see what I needed. That's what I call SERVICE WITH A SMILE. More

by hoovervaletia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept 5
Report | Print
Apr 13, 2023 -

Clay Cooley Hyundai of Dallas responded

Thank you for the wonderful feedback about your recent visit here at Clay Cooley Hyundai of Dallas! We appreciate your business and hope we have the opportunity to serve you again in the future!

Helpful
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