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Clay Cooley Chrysler Dodge Jeep Ram - Service Center
Irving, TX
106 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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Workmanship
Service Time
Service Communication
106 Reviews of Clay Cooley Chrysler Dodge Jeep Ram - Service Center
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November 16, 2023
Shannon did an awesome job with the repairs on our 2023 Jeep Grand Cherokee thank you Shannon Jeep Grand Cherokee thank you Shannon More
by vance
November 11, 2023
The service advisors went above and beyond in order to make my experience as smooth as possible! make my experience as smooth as possible! More
by Helicopter_7
January 19, 2023
had service work done yesterday paid to have the tires rotated when I got home, I realized they had not been not sure now if they did any or all of what I paid for I will not be returning as a custom rotated when I got home, I realized they had not been not sure now if they did any or all of what I paid for I will not be returning as a customer for service or anything else More
by smays
Employees Worked With
heather
September 01, 2022
Great service, Tony (service writer) does outstanding job and highly knowledgeable. This is my third vehicle from CC, exceptional dealership. and highly knowledgeable. This is my third vehicle from CC, exceptional dealership. More
by grb_46
May 06, 2022
They have a bad actitud at service department specifically Carrie Chan is a very aggressive person she treats the costumers bad she curses them she eats while she’s working I need this dealership specifically Carrie Chan is a very aggressive person she treats the costumers bad she curses them she eats while she’s working I need this dealership to take action against this person she doesn’t have the actitud to works there 0 stars to this please because of her More
by Bulletboys364
Employees Worked With
Kerri Chan
February 10, 2021
Took my car to Clay Cooley service dept in Irving and Wow the customer service was OUTSTANDING. Heather Gant took great care of my car. I have taken my car to other Dodge service dept throughout the metrople the customer service was OUTSTANDING. Heather Gant took great care of my car. I have taken my car to other Dodge service dept throughout the metroplex in the past and this one has been the Best in customer service. Thanks to Heather Gantt and David Shelton for such a great customer service. Highly recommended!! More
by Fernandez5111
Employees Worked With
Heather Gantt, David Shelton
December 23, 2020
Tony Johnson is someone that has been my service advisor for over 8 years and you couldn't ask for a better advisor! Tony has always been very thorough in his communication and always took time to explain i for over 8 years and you couldn't ask for a better advisor! Tony has always been very thorough in his communication and always took time to explain in detail all of my service costs. Tony holds the highest amount of integrity and has always been honest with me; which is something that we are missing in the customer service environment today. I am grateful for Tony and hope that Clay Cooley knows what they have in a man like Tony! More
by BruceB
Employees Worked With
Tony Johnson
December 23, 2020
Tony Johnson is a true stand up guy that holds the word integrity to a new high standard. My husband and I have been going to Tony Johnson as our advisor for over 8 years and not once has he disappointed u integrity to a new high standard. My husband and I have been going to Tony Johnson as our advisor for over 8 years and not once has he disappointed us. He is always willing to take the time to explain our service charges, he tries to work with us to make sure we are getting the best deal possible, and he doesn't try to break the piggy bank! Thank you Tony for all that you do! More
by fabeane
Employees Worked With
Tony Johnson
