Clay Cooley Chrysler Dodge Jeep Ram - Service Center

I took my Dodge Ram to Clay Cooley so that I could make sure my repairs were covered under my extended warranty. The FIRST time I took it in they had it for over a week for basic repairs. I paid the deduct sure my repairs were covered under my extended warranty. The FIRST time I took it in they had it for over a week for basic repairs. I paid the deductible and then some and thought everything was ok. A week later I was driving home from work and broke down on the highway, so had to tow the truck back to the shop. I spoke with Alex in the service dept. He told me that they would rush it and get it taken care of quickly for me. I called every day for ELEVEN DAYS, and no they never would call me back. When I was able to speak to Alex after being put on hold and getting transferred all over, all I was told is that he was having a hard time having his technician to work on it! When I finally got my truck back I found a new dent on the tailgate, and they didn't even care to clean it. Now today I went to start my truck and it would not start AGAIN, so I had my truck towed to Huffines Dodge in Plano. They told me what the problem is, which is a simple wire issue. So Clay Cooley held my truck for no reason I paid money for no reason and they didn't do a thing. Don't trust these people!! More