Clay Cooley Chrysler Dodge Jeep Ram - Service Center
Irving, TX
219 Reviews of Clay Cooley Chrysler Dodge Jeep Ram - Service Center
It was a great experience all the way around couldn't ask for better time for better time More
Simple oil change and tire rotation. Yes they were nice enough to wash and vacuum my car, I can understand my seat being moved for that, but to change my radio station, change my driver Yes they were nice enough to wash and vacuum my car, I can understand my seat being moved for that, but to change my radio station, change my driver profile (had to delete the profile) cause I couldn't un do the change to my display dash gauge cluster. They adjusted my air vents. Messed with everything but re setting the oil life indicator. Not happy. Now the service advisor was polite and friendly More
Wouldn't refer anyone to this dealership all liers, Got a bad 2025 jeep Compass bad 2025 jeep Compass More
Lanie has been my service contact coordinator since I’ve been going to the Clay Cooley dealership. Even though there’s been a constant problem with my lights and such, Lanie continues to be positive and doe been going to the Clay Cooley dealership. Even though there’s been a constant problem with my lights and such, Lanie continues to be positive and does her best to come up with solutions with the team to try out. When they say that people will take the customer and make sure that they’re on their side and not throw them to the curb and then not explain things at all, that’s not this dealership at all. In fact, working with Lanie, I feel like she’s a family member or a friend that has my back and consistently will go to bat for me. Even though the problem wasn’t resolved because the car just has an ongoing issue right now I will say that I will continue to go back to see Lanie and I’m looking at trading my car out pretty soon to a different jeep so she will be my ‘go to’ service person. Thank you again Lanie! More
Close to home, friendly staff, on time, knowledgeable, clean wait room, constant service from one visit to the next clean wait room, constant service from one visit to the next More