Back

Clay Cooley Chrysler Dodge Jeep Ram - Service Center

Irving, TX

4.8
103 Reviews

103 Reviews of Clay Cooley Chrysler Dodge Jeep Ram - Service Center

Sort by
June 09, 2025

Service was absolutely great. Riley made sure that anything that came up I know about and made sure I knew about pricing. Getting big vehicle maintenance can be very stressful but More

by dustinthompson5991
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Riley Campbell
June 09, 2025

Excellent very good service Very excellent service since I got there Sarah greeted me and was so nice and explained me everything step by step More

by Mayrajai86
Recommend Dealer
Yes
Employees Worked With
Sarah
June 09, 2025

Job seems ok on the recall for side airbags. But, car status was not updated thru the app as to its progtess or when job was complete. So, i just got a second driven and went there. More

by Yshoo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Barakat
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2025

Lanie is the best service advisor, with outstanding customer service and excellent quality work, like a home away from home. More

by glennwalker95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lanie
June 05, 2025

Very poor customer service! Need service on my vehicle and it’s been 3 weeks and still have not heard anything back on when I can get my vehicle serviced!!! More

by vickihdz10031
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No name
June 05, 2025

From dropping my car off to picking it up, everything was done very professionally. They even over me a ride back to my house, so I don’t have to sit around and wait.. I will absolutely go back again and aga More

by adseg29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Barakat
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 04, 2025

I appreciated the professional customer service and ability to complete my oil change same day without an appointment. More

by hinestra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Barakat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I do not recall the exact name of the young lady who assisted me
June 04, 2025

I went in for a simple oil change a little before 1pm and didn't get to leave until after 5pm. Was never provided an update until I went up go ask then it seemed like they got to it. More

by familiacruz2004
Recommend Dealer
No
June 04, 2025

The service is impeccable, but you have to solve the waiting time issue. I was with two children and my elderly mother and I was waiting for more than 2 hours! More

by guiherme.targino
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Arroyos
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 04, 2025

Philip was great. He advised me which fixes were more important and what could wait. Everything we asked for was done. More

by Linda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip in service a great
1
...