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Clay Cooley Chrysler Dodge Jeep Ram

Irving, TX

4.8
206 Reviews

1261 E Airport Fwy

Irving, TX

75062

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Showing 206 reviews

June 12, 2023

Clay Cooley in Irving did a great job on my car service today. Especially Norma More

by Lala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Norma
Jun 15, 2023 -

Clay Cooley Chrysler Dodge Jeep Ram responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Clay Cooley Chrysler Jeep Dodge Ram Team

January 30, 2023

They are not trustworthy. Don’t waste your time!! I have given them 3 chances and each experience was awful and a waste of my time. Please do not come here. I had inquired More

by Lorenhilaria
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Caleb
Feb 01, 2023 -

Clay Cooley Chrysler Dodge Jeep Ram responded

Thank you for taking the time to provide us with this feedback. We value hearing from our customers, and the inconvenience that occurred here at Clay Cooley Chrysler Jeep Dodge Ram does not reflect our standards of customer service. If you have any questions or would care to discuss this further, please do not hesitate to contact us at your earliest convenience. Sincerely, The Clay Cooley Chrysler Jeep Dodge Ram Team

January 19, 2023

had service work done yesterday paid to have the tires rotated when I got home, I realized they had not been not sure now if they did any or all of what I paid for I will not be returning as a custom More

by smays
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
heather
Jan 23, 2023 -

Clay Cooley Chrysler Dodge Jeep Ram responded

Thank you for taking the time to provide us with this feedback. We value hearing from our customers, and the inconvenience that occurred in our service department does not reflect our standards of customer service. If you have any questions or would care to discuss this further, please do not hesitate to contact us at your earliest convenience. Sincerely, The Clay Cooley Chrysler Jeep Dodge Ram Team

September 01, 2022

Great service, Tony (service writer) does outstanding job and highly knowledgeable. This is my third vehicle from CC, exceptional dealership. More

by grb_46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony, Alex Barakat
June 30, 2022

My experience became extremely pleasant after," Alisha", listen to me and made a wonderful intervention. Because of her, I can now enjoy my new car experience, shout out again to Alisha at Clay Cooley , Jee More

by Cherry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alisha
June 19, 2022

Multiple people reached out after an inquiry on Cars. com, rather than just one - no one seemed to know who else had reached out or why. Multiple requests for an out-the-door price (tax, tag, titles and f More

by Just want a price guy
Price
Recommend Dealer
No
Employees Worked With
Ronald Bowie, Carmen no last name, Doss no last name
May 21, 2022

My husband James purchased a vehicle from a salesman name Marquise. Marquise is awesome, professional, and patience. My husband was able to get a great interest rate, and the truck he has always wanted. This More

by Lisa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marquise
May 06, 2022

They have a bad actitud at service department specifically Carrie Chan is a very aggressive person she treats the costumers bad she curses them she eats while she’s working I need this dealership More

by Bulletboys364
Recommend Dealer
No
Employees Worked With
Kerri Chan
March 30, 2022

This dealership was great! Reasonable priced vehicles, great selection, and the employees treat you like family! Lupe and Carlos were outstanding! They were able to work with m More

by dentsc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lupe and Carlos
February 19, 2022

I good got the deal from this dealership, sales person I worked worked with is Wendy Ayala. I got competitive offer from a dealer and she did try to match the offer, when I visit the dealership to do fina More

by vigneshmurali26
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Wendy Ayala
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