Clay Cooley Chevrolet

Service are excellent.. Just want to give a feed back to Chase Bradley ..he is an excellent person treat me like a Family..no stress..he go over beyond my expectation..I will Just want to give a feed back to Chase Bradley ..he is an excellent person treat me like a Family..no stress..he go over beyond my expectation..I will recomend this Dealer to all my friends and family.. More

Incredibly unprofessional finance department Once they get you out the door after the sale, they do not care about you. I sat in their lobby for an hour waiting on a finance rep because I needed Once they get you out the door after the sale, they do not care about you. I sat in their lobby for an hour waiting on a finance rep because I needed some help regarding my warranty and gap coverage but they ignored me. I called for a week leaving messages that were never returned. This is how they treat paying customers. More

Wanted Mercedes and left Clay's with 2016 Camaro SS! I went to Clay Cooley's after visiting some other dealerships (including Mercedes-Benz) and really liked the Camaro SS. Brandon, Chris and Brad all fo I went to Clay Cooley's after visiting some other dealerships (including Mercedes-Benz) and really liked the Camaro SS. Brandon, Chris and Brad all found a way to make the experience easy, affordable and pleasant for me and they even let me take the Camaro home and come back a week later with the down payment! The 2016 Camaro SS is an amazing machine and it is not just a muscle car; it has many luxury and safety features included. I highly recommend coming into Clay Cooley Chevrolet and seeing Brandon; he will hook you up! I also recommend working with Chris and Brad as they were also very helpful during my experience. I even had an issue after I left the dealership and Brandon was able to help me right away with it. Excellent customer service here! Plus, they do not pressure you...they wanted to make sure that I absolutely could afford this car before I signed the paperwork! Great guys! Come see them! More

The best car buying experience Everyone who help me was great. I got more than I expected the best deal and no hassel. The salesman Terrell the finance guy and the woman who showed Everyone who help me was great. I got more than I expected the best deal and no hassel. The salesman Terrell the finance guy and the woman who showed how everything worked were great at there job More

worst exp erience ever!!!!!!! I've had the most horrible experience with Clay Cooley when I bought a car; the salesman are scammers; they tell you to keep the car for a year and yo I've had the most horrible experience with Clay Cooley when I bought a car; the salesman are scammers; they tell you to keep the car for a year and you can trade for a newer car...THATS A LIE!!! the cars are over priced and no one will take them as trade due to high miles and owing to much money on them. The payment dept is the worst of them all. The supposed to be director Larry Hackett, the ops manager Chris Leija and the repo manager Sebastian are all the rudest and unprofessional ppl ive ever had to deal with at a company; Their "DIALER' calls you 25 times a day saying they can help you and they will work with you but when you call they tell you to pay or they will go pick your car up. I don't understand how that's helping customers. When my car broke down they took 3 weeks to get me my car back and I missed work for those 3 weeks and didn't get paid cause I had no ride and that almost cost me my job. All of the agents follow their leaders and are rude as well. I will never refer anyone to Clay Cooley and I will never go back there ever in life More

Great Service Great drals and prices....Ask for Terrell Turner he will help you!! I was only there to see and ended up.lraving with a new Malibu. Great drals and prices....Ask for Terrell Turner he will help you!! I was only there to see and ended up.lraving with a new Malibu. More

Advertised vehicle could not be purchased. Went to Clay Cooley Chevrolet to purchase a 2013 Ford Fiesta Titanium for the advertised price of $8995 and was told it was not on site and being repa Went to Clay Cooley Chevrolet to purchase a 2013 Ford Fiesta Titanium for the advertised price of $8995 and was told it was not on site and being repaired for a recall at a Ford dealer and would not be ready to sell for 8 weeks. Went home and checked online 2 hours later and the car price jumped to $10,777. I've bought many cars from big dealers and have never not been able to purchase the advertised vehicle or been told to buy something else. There is something not right about this dealership. Buyer beware! More

i got a great deal i got an even better deal than i hoped for! I told Jose Chavez exactly what my budget was and then what my dream monthly price would be and he made it i got an even better deal than i hoped for! I told Jose Chavez exactly what my budget was and then what my dream monthly price would be and he made it happen. i got the exact car i wanted for the exact price i wanted. i never felt pressured into buying something i didn't like or want. i never felt bullied and Jose was never impatient with me. he is definitely not a stereotypical shark type salesmen. Oh and they had the best prices for the cars i wanted, and also the most options. More

Best Ever! I've bought many cars from dealerships in my life. This by far has been my best experience. I would recommend everyone I know here. My sales person Jo I've bought many cars from dealerships in my life. This by far has been my best experience. I would recommend everyone I know here. My sales person Jose Chavez was always very professional, thruthful, and honest. Very pleased in all the services I received here. More

Excessive added fees During the paperwork to purchase a vehicle, the price of the car, before TTL and everything, jumped from $16,000 to nearly $20,000. The fees were $2,5 During the paperwork to purchase a vehicle, the price of the car, before TTL and everything, jumped from $16,000 to nearly $20,000. The fees were $2,500 because the car was certified and a $1,340 addendum for features such as nitrogen in the tires and paint protectant. These were not options and they were not included in the advertised price. I was told the fees were not negotiable. The GM of sales admitted there is a standard addendum from $1295-$1995 added to their vehicles. This is not included in the advertised prices. I assume my fees were much higher because this was a "flash Internet price" as they called it. Do not be fooled by their Internet prices. No other dealership I visited had these ridiculous added charges. After I sent emails to management, they attempted to solve this situation by offering to sell me any car at advertised price (every other deallership did this from the beginning), but said the vehicle I originally wanted had sold. I sent the info on the vehicle I wanted and the GM of sales(top person listed on their website) said that was fine(11am) and he would be there until 9pm. I told him I would be up there later. At 5pm, after I got a cashiers check and everything together to purchase the vehicle, I messaged him and told him I would be there shortly. He responded to tell me the vehicle I wanted had sold the day before. More