Clay Cooley CDJR Arlington - Service Center

Service Department is the worse I have ever dealt with. I only bought another car from there because I like Randall Mims I only bought another car from there because I like Randall Mims More

Had appt. For a state inspection. When I checked in was told the machine was broken. I asked why I wasn’t told when I made the appt and didn’t get a response. For a state inspection. When I checked in was told the machine was broken. I asked why I wasn’t told when I made the appt and didn’t get a response. I ended up having to go to a different dealership to get my inspection. Also got front brakes done and while the work was completed it took much longer than it should have and then had to wait at the cashier for awhile until advisor Mark completed the paperwork. Just doesn’t seem to be a sense of urgency at this dealership. More

I’m very satisfied with all the services that was provided! I love my new car! provided! I love my new car! More

Joe was great. Others were not. Again. People skills are a requirement. Stressful times for people when the show up there. Others were not. Again. People skills are a requirement. Stressful times for people when the show up there. More

Your dealership sucks! ...Service Dept is the worst I have ever seen...never seen so many unfriendly people...no wonder your google rating is 2 stars!....Service manager tol ...Service Dept is the worst I have ever seen...never seen so many unfriendly people...no wonder your google rating is 2 stars!....Service manager told me he didn't want my business, what an xxxxxxx....YOUR COUPON IS DECEIVING!!!!...What can't you be honest and not play games...what a racket....you could give a little to get a customer for life, but that was too hard....Again your service manager runs off customers, I bet the owner loves that!!!..You sure don't believe the customer is always right!...when are you going to fix my cargo light that keeps falling down....my 2012 Dodge Grand Caravan did the same thing for 8 yrs!!!!....why can't you build a quality automobile? More

Amazing workers! Had no issues when asking questions/concerns Ariel was very helpful. Was driven to work and picked up. Had no issues when asking questions/concerns Ariel was very helpful. Was driven to work and picked up. More

Good dealership. Mary was very attentive and was able to get me a loaner unlike at some other dealerships I’ve had work done at. Mary was very attentive and was able to get me a loaner unlike at some other dealerships I’ve had work done at. More

Mark Drexel was the worst unprofessional person that I encountered with at Don Davis. Terrible! encountered with at Don Davis. Terrible! More

Three hours for an oil change and tire rotation at 9 am with am appointment is incredibly way too long. with am appointment is incredibly way too long. More

Great, clean facility. Top-notch customer service and very quick resolution to my service drive needs. Top-notch customer service and very quick resolution to my service drive needs. More