Clay Cooley CDJR Arlington - Service Center
Arlington, TX
4,022 Reviews of Clay Cooley CDJR Arlington - Service Center
Great service fast and friendly service advisor also. Vehicle was ready same day. Would definitely use them Again. Vehicle was ready same day. Would definitely use them Again. More
Great service as usual. My Jeep was in for routine maintenance (oil change and transmission service) and was completed by mid day. Cesar is excellent and made sure all the p My Jeep was in for routine maintenance (oil change and transmission service) and was completed by mid day. Cesar is excellent and made sure all the parts were ordered and in stock before scheduling my appointment. More
Manny was great to work with, a true professional. However, this was the third or fourth time that I came in with problems with the electronics: NAV, COMFORT, MEDIA, APPS, etc. I am still having the However, this was the third or fourth time that I came in with problems with the electronics: NAV, COMFORT, MEDIA, APPS, etc. I am still having the problems that evidently cannot or will not be repaired. More
The services I requested was done and as always meets my expectation. Cesar (Service Advisor) is outstanding and take the time to discuss the details of the services provided and informs me on any additiona expectation. Cesar (Service Advisor) is outstanding and take the time to discuss the details of the services provided and informs me on any additional items I may need to address moving forward. More
Every time I need service done to my Challenger, Mary Franco is always there to greet me and take care of everything I need. Mary asks how my vehicle is performing and is always giving me recommendations Franco is always there to greet me and take care of everything I need. Mary asks how my vehicle is performing and is always giving me recommendations for future services. Everyone at Don Davis is helpful and enjoyable to talk with. This is also true with the guys in the shop. They will answer questions and show me their progress with no issues. Keep this great team here! More
Terrible. Made excuse not to honor warranty work. Truck with 40k miles continues to leak in back seat. Why did it take me months to see it? I never sit in Made excuse not to honor warranty work. Truck with 40k miles continues to leak in back seat. Why did it take me months to see it? I never sit in my own back seat! Super rude when explaining and sound annoyed that I called after 2 days and hearing nothing to check in. Not sure why they replaced the brake light last year when that was NOT where it was leaking. Totally disappointed in the dealership, no reasonability, responsibility or loyalty to their longterm customers. This is the 2nd truck I purchased there and the 2nd bad experience. Going forward I will not recommend, purchase or have anything serviced here. FYI, after 2.5 days, no cost of service provide, not one estimate, just an attitude. More