Clay Cooley CDJR Arlington - Service Center

This is my 3rd experience with the dealership: absurdly slow and incompetent. The original Jeep battery went out—the dealer told me it wasn’t covered under the additional insurance. I have purchased from slow and incompetent. The original Jeep battery went out—the dealer told me it wasn’t covered under the additional insurance. I have purchased from you). An oil change took nearly 4 hours (my jeep sat parked on side of office and no one told me it was completed. I asked the office and was told paperwork was being completed, so I waited longer. I finally went to the office and insisted…an employee found it next to the office). This time took 2 1/2 hours to repair a wiper motor; I had to take the Jeep home and bring it back. In the process of removing the motor you cracked the windshield (was replaced though). The driver’s seat back mechanism is broken. I asked the service manager about it-received not a word back.On all of this, Not a single apology!!! More

I bought my Jeep here 2 years ago, Ramzi was a great help with the process. I've been getting my service done here and everything is great with the service, Jardon Campos is always very helpful and kind. with the process. I've been getting my service done here and everything is great with the service, Jardon Campos is always very helpful and kind. More

Greet customer service as always and made sure that I got everything that needed to be done fixed on everything that needed to be done fixed on More

She was very attentive in basic communication. Given different price about work. Was not told of different price. Given different price about work. Was not told of different price. More

great great great great great great great great great great great great great great great great great great great great great More

Excellent service and the entire team is very professional and helpful. Highly recommend this service center. professional and helpful. Highly recommend this service center. More

Excellent service and customer care 👍 The best detail service and advice recommended to all people service and advice recommended to all people More

Muy atentos y buen servicio. Mi auto estuvo listo en el tiempo que me dijeron. Además me llevaron a mi trabajo, muy amables todos. Mi auto estuvo listo en el tiempo que me dijeron. Además me llevaron a mi trabajo, muy amables todos. More

Brought my truck in for service August 1 here it is August 4. No one has contacted me and said anything about my truck and now no one would answer the phone. August 4. No one has contacted me and said anything about my truck and now no one would answer the phone. More

We continue to bring our vehicles here for service and enjoy the family friendly atmosphere that Don Davis provides. enjoy the family friendly atmosphere that Don Davis provides. More