Clay Cooley CDJR Arlington - Service Center

Cesar at the service department was friendly, answered my questions and was professional. Grant in sales has done an excellent job as well both before and after the sale of our new truck and we would defini questions and was professional. Grant in sales has done an excellent job as well both before and after the sale of our new truck and we would definitely shop at Don Davis again. More

Took weeks to fix the car, still came back with lane departure and check engine lights.. 2022 with 20k miles.. didn’t do any inspection. Raised a claim on my insurance for 4 paint chips on the loaner wh departure and check engine lights.. 2022 with 20k miles.. didn’t do any inspection. Raised a claim on my insurance for 4 paint chips on the loaner which were by driving on the road. Bought cars from them in the past never again they loat my and my family and friends business forever.. rude sales guy wanted me to replace bumper, hood and fender on the loaner or raise a claim for 4 micro paint chips… having to take the car to another dealership to get fixed. More

Satisfied, customer service, attentive, friendly, caring, consistent, clean, refreshments, timely, quality service, concentrated, acknowledge, discounts. consistent, clean, refreshments, timely, quality service, concentrated, acknowledge, discounts. More

Thank you for great services, the services advisor Manuel Mendoza was really helpful and diligent, good service Don Davis Mendoza was really helpful and diligent, good service Don Davis More

Great experience. Car was ready in no time. Thank y'all for everything. Have a blessed day Car was ready in no time. Thank y'all for everything. Have a blessed day More

It was very difficult to schedule appt for recall service. It took 7 contacts to get someone to schedule the appt. The corporate web page does not have an option for recall or write in. The peop service. It took 7 contacts to get someone to schedule the appt. The corporate web page does not have an option for recall or write in. The people on the phones were not informed about making recall appts. More

Dom Davis has exceeded expectations. They did everything they could to fix an issue I had been having and made sure I was happy before I left. They did everything they could to fix an issue I had been having and made sure I was happy before I left. More

Mary Franco is an excellent service advisor. She always greets me and keeps me updated on the status of the work being done on my van and alerts me on future work to be considered. I will always She always greets me and keeps me updated on the status of the work being done on my van and alerts me on future work to be considered. I will always take my van to Mary at Don Davis More

I had a good experience with Mary Franco handling my car issue got it fixed I will be coming back issue got it fixed I will be coming back More

This is my 3rd experience with the dealership: absurdly slow and incompetent. The original Jeep battery went out—the dealer told me it wasn’t covered under the additional insurance. I have purchased from slow and incompetent. The original Jeep battery went out—the dealer told me it wasn’t covered under the additional insurance. I have purchased from you). An oil change took nearly 4 hours (my jeep sat parked on side of office and no one told me it was completed. I asked the office and was told paperwork was being completed, so I waited longer. I finally went to the office and insisted…an employee found it next to the office). This time took 2 1/2 hours to repair a wiper motor; I had to take the Jeep home and bring it back. In the process of removing the motor you cracked the windshield (was replaced though). The driver’s seat back mechanism is broken. I asked the service manager about it-received not a word back.On all of this, Not a single apology!!! More