Clay Cooley CDJR Arlington - Service Center

My experience with Service Advisor Mary Franco was very pleasant. She was able to coordinate repair on my son's Jeep Patriot faster than the original estimated time. The service technician James was very t pleasant. She was able to coordinate repair on my son's Jeep Patriot faster than the original estimated time. The service technician James was very thorough and clear in the multipoint inspection video detailing the concerns present on the vehicle. Service was provided faster than initially projected. I was very pleased with the service and customer support. More

I love this dealership. Everyone makes you feel as if you were there only customer of the day. The waiting room is super clean and always filled with refreshments. Everyone makes you feel as if you were there only customer of the day. The waiting room is super clean and always filled with refreshments. More

Didn’t reset my oil change light, and took about 15 minutes to even get the paperwork and to “find” my keys so I could leave, because no one could find them. The ladies in the office were nice. minutes to even get the paperwork and to “find” my keys so I could leave, because no one could find them. The ladies in the office were nice. More

This was the best car buying experiences I’ve ever had. The sales team was amazing! Thanks everyone for making it happen. The sales team was amazing! Thanks everyone for making it happen. More

The service experience has always been exceptional. Appointment easy to make and Cesar is always there ready to move the truck directly into the service dept. Service provided continues to meet expecta Appointment easy to make and Cesar is always there ready to move the truck directly into the service dept. Service provided continues to meet expectation and at check out. Cesar takes the time to re-cap the service provided and provides information on suggested future service needs. Excellent partnership. More

My salesman was very professional, knowledgeable on the vehicle I bought and had great work ethics vehicle I bought and had great work ethics More

They were extremely perfessional. Everything was done in a very efficient I didn't even realize how long I was there Everything was done in a very efficient I didn't even realize how long I was there More

My son dropped his Ram Truck off on 8/14/2023 for an oil change and diagnostics. When we went to pick the truck up on 8/23/23 they had the vehicle under wrong name and could find it, the truck was dirty, ha change and diagnostics. When we went to pick the truck up on 8/23/23 they had the vehicle under wrong name and could find it, the truck was dirty, had writing on the windshield and there were chips on the inside of the drivers side window. My son purchased this truck on 7/28/23 and both he and I inspected and washed this truck inside and out. This damage was not there before. It is very obvious and would have been noticed upon our inspection. I advised the Service Manager Joe Johnson of this issue. He tried to convince both my son and I that the damage was old because of how it looked to him. I advised that it was not there before as we would have observed it when we inspected it. Mr. Johnson did not believe us and continued to stated that the damage was old. He did not offer any remedy for this situation. I would advised all customers to be very careful when deciding to use Don Davis to service your vehicle. They do not take care of the vehicles in their possession and will not take responsibility for any damage they cause. More

Made my appointment before just showing up and it was much more convenient, efficient and quick. Even when I just showed up last time the service was constantly superior! much more convenient, efficient and quick. Even when I just showed up last time the service was constantly superior! More

Mary, was very nice and helpful with everything she did for our company. Will be using yall again for our needs. for our company. Will be using yall again for our needs. More