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Clay Cooley CDJR Arlington - Service Center

Arlington, TX

4.3
4,036 Reviews

4,036 Reviews of Clay Cooley CDJR Arlington - Service Center

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November 05, 2024

My car still isn’t fixed! ! You guys need to do better and fix my car. More

by lchisolm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Manuel Mendoza
1.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Garcia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abraham Escareno, Cesar Pereira, Willie Woodard
November 04, 2024

They were great to work with and knowledgeable about necessary service needed. The repairs were completed on time and completed in a professional manner More

by Foster.w.o
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lanie Neal
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 04, 2024

Did not have parts that were needed for my car. Was told right away that they would have to get an oil filter. They said they would have to get the windshield wipers and when they were installing t More

by Gaele63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cesar Pereira
November 04, 2024

Excellent customer service and my car was serviced very quickly. At other dealers it took 5 hours. You took an hour and a half. I think that's excellent. More

by luis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Pereira
October 30, 2024

I was under the assumption that my first oil change would be free, but wasn’t. Not happy about it and haven’t heard an explanation from my sales person or anyone else. More

by DLOYDDIXSON
Recommend Dealer
Yes
Employees Worked With
Kyle Gunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 28, 2024

First time servicing my vehicle at this dealership. Bryant Rojas was an excellent service advisor. More

by Bileshouse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryant Rojas
October 26, 2024

I got a 23 dodge charge July 4 and 20days later it messed up check engine light on. Air conditioner played out. I had my car serviced and needed a oil change not even a month later. More

by mckinneysherrell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ernest terrific absolutely amazing., Clarence Henderson
October 24, 2024

I bought my truck there and left it over the weekend to be worked on . I get it back and yall can’t even vacuum or wash it . Smh unreal. More

by vic112278tsunami
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lanie Neal
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 23, 2024

clay Cooley did me dirty after purchasing my vehicle from them. No trust at all More

by Indianeyes1227
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Manuel Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 21, 2024

Service is very expensive for minor labor! ! Over $60 to replace a battery that I provided. Needs better communication to customers about their vehicles!!..My car was there for 11 days and only More

by loc52tex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lanie Neal
2.0
This rating includes all reviews, with more weight given to recent reviews.
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