Clay Cooley CDJR Arlington - Service Center

My score could change based on how Shannon Buice handles my return visit. I brought vehicle in with suspected oil leak, after 3 days of looking, your techs concluded there was no leak. Based on this conclus my return visit. I brought vehicle in with suspected oil leak, after 3 days of looking, your techs concluded there was no leak. Based on this conclusion I then decided to spend $1200 on a combination of new key fob, brakes and pads, and fluid flushes to then pick the jeep up a week later, climb under it at the dealership and see oil still leaking from underneath. It’s visible and easily found if you actually look. I suspect a rear main seal leak but we are now doing a dye test to confirm. Conveniently, the vehicle is a few weeks out of the time limit for powertrain warranty. Disappointing across the board. Happy to discuss further. More

Routine maintenance on my Jeep Wrangler was excellent. Highly recommend scheduling with Cesar. Always great service! Highly recommend scheduling with Cesar. Always great service! More

It was an oil change and inspection, cure cancer on a lift and then ask me for a 15 word review minimum. lift and then ask me for a 15 word review minimum. More

Great service advisor and great dealer will take my car there again for service when it’s time to do my next oil change there again for service when it’s time to do my next oil change More

First off, Manny was awesome! Second, my car is about 8 years and needed some serious TLC. He let me know what the car needed, and what the car might need soon, but that wasn’t n Second, my car is about 8 years and needed some serious TLC. He let me know what the car needed, and what the car might need soon, but that wasn’t needed right away. I really appreciated that he didn’t try to pressure me and was just super informative. Then once we agreed on the repairs to be done, he kept me up to date on the timeline and completion. He even found that I had an open recall on my vehicle and got it taken care of at the same time. I may not have bought my Chrysler at Don Davis in Arlington, but I will definitely service my car here. And if everyone is as great as Manny, I’ll definitely start there when looking for my next vehicle! Great experience and a great team! More

Don Davis service friendly and fair thank you for the maintenance, will come back for the other maintenance recommendations thanks for keeping my Jeep pristine! maintenance, will come back for the other maintenance recommendations thanks for keeping my Jeep pristine! More

Cesar was fantastic! He kept me informed of every detail. I was very satisfied. Great job. He kept me informed of every detail. I was very satisfied. Great job. More

Manny and the service department were great! Got my vehicle in quickly. The repair and alignment were done much sooner than I expected. Overall great experience! Got my vehicle in quickly. The repair and alignment were done much sooner than I expected. Overall great experience! More

Thank you for your great customer service during my oil change it was very appreciated. change it was very appreciated. More

Made and appointment and then was asked if I could leave my vehicle for a week to fix a very simple issue that I diagnosed myself (Small speaker on driver side dash squeaks constantly when driving). Not to my vehicle for a week to fix a very simple issue that I diagnosed myself (Small speaker on driver side dash squeaks constantly when driving). Not to mention there are never any loaner cars available. What am I suppose to do, go rent another vehicle for a week and incur more expenses/wasted time when the problem could be fixed in 5 minutes?? Luckily Mary was able to get the service department to look at the issue the same day. However, I did have to leave the vehicle from 10am-4pm. When I picked up the vehicle the issue was fixed for about 1 day and then returned even worse. Now I have to start the entire process over again. This is not the type of service I would expect for someone who just purchased a 100k RAM TRX. More