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Clay Cooley CDJR Arlington - Service Center

Arlington, TX

4.4
4,022 Reviews

4,022 Reviews of Clay Cooley CDJR Arlington - Service Center

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October 31, 2023

Great service from Patty. She is so nice. just service waiting time is a little long More

by MJAJ23BULL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrica Stevenson
October 31, 2023

Quality service, keeps people informed, friendly staff, and great work on vehicles. Other than wait time, its a great overall experience. More

by two_ervin
Recommend Dealer
Yes
Employees Worked With
Clarence Henderson
October 31, 2023

Poor experience. This is my second service appointment that my vehicle has been in for. A simple oil change, tire rotation and courtesy inspection took three and a ha More

by Sheinz_57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Clarence Henderson
October 30, 2023

The dealership had no valid communication regarding the vehicle repair status. The dealership sold me two batteries, both of which were bad and had to again be replaced by another service repair shop. The More

by cmarshall828
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mary Franco
October 29, 2023

Clarence was very helpful. He worked quickly and efficiently to get me all of the help and answers I needed. More

by Rod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clarence
October 28, 2023

They have great customer service and treat the customers like family they have amazing options in vehicle choices More

by richbourgkameron358
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Taylor , Matthew Rodriguez, Mark Diaz, Ramzi Barakat
October 28, 2023

I think it takes a little to long to change oil, it should not take more than an hour 😅 More

by fantroymarvin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lanie Neal
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Willie Woodard
October 28, 2023

My salesperson, Chelsea, is always available to give some insight to issues I may be having and get me to the service dept, Cesar, to schedule what needs done in a timely manner. More

by mini fan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea Curth, salesperson , Cesar Pereira
October 28, 2023

Work was performed correctly the first time. Drivers seat was put back just right. Very easy to schedule service. More

by PSTODOLKA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Buie, Mark Drexel
October 26, 2023

Very knowledgeable and accurate. Also helpful with understanding my budget. Never felt pressured. Great feeling. More

by ramrush73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lanie Neal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr Doyle
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