Clay Cooley CDJR Arlington - Service Center
Arlington, TX
4,052 Reviews of Clay Cooley CDJR Arlington - Service Center
Recall The service department was very easy to work with. They took care of everything, called me when they were done and only took up about 15 min of my tim The service department was very easy to work with. They took care of everything, called me when they were done and only took up about 15 min of my time. Thank you. More
I need a tire I went because I had a flat. I ended up getting a new tire. The guy that helped me was very friendly and helpful. I am definitely going back I went because I had a flat. I ended up getting a new tire. The guy that helped me was very friendly and helpful. I am definitely going back More
Good service Great service, cozy environment while waiting. Always liked the service provided by don davis service centers. Thats why like to purchase used vechile Great service, cozy environment while waiting. Always liked the service provided by don davis service centers. Thats why like to purchase used vechile at don davis. More
End of day My person of contact seemed frustrated when I came to get my loaner car at 6pm. He came by every 15 minutes of so to tell us how he has a lot going on My person of contact seemed frustrated when I came to get my loaner car at 6pm. He came by every 15 minutes of so to tell us how he has a lot going on and it would be awhile. I finally got the loaner at 7. A few days later I received an email with about 6 things that needed to be done that would cost money. I called and he said there not a way for them to know I had just purchased my car there in January. More
Look at everything before you leave the service center! They ruined one of my wheels and put it back on my truck as if nothing happened. Luckily I saw it before I left. They don’t offer a courtesy wash nor They ruined one of my wheels and put it back on my truck as if nothing happened. Luckily I saw it before I left. They don’t offer a courtesy wash nor do they cover your seats when getting in and out of the vehicle. I wish it wasn’t the closest dealership to my house. More
Less than memorable Took Truck in for oil change and wanted to see why check engine light had come on during recent road trip. I had stopped at a dealer out of state and Took Truck in for oil change and wanted to see why check engine light had come on during recent road trip. I had stopped at a dealer out of state and told of a stored code which I told advisor of. I was charged a service fee to tell me my vehicle had a aftermarket part on it and they would not be able to run a test on the fuel injection. I advised I hid nothing from them as there was a sticker under the hood stating the parts name. Then to charge me a fee to tell me that was crazy. My oil change was completed properly and I paid my bill disagreeing with the one fee but have learned to just move on don't cause a disturbance and be on facebook or youtube and pass the word on in a review like this. The shop was clean and the cashier was professional. More
Customer Satisfaction This dealership & staff always tries to meet ALL the needs, concerns & expectations of their customers! Thank you Mrs White A # 1 Dealership to This dealership & staff always tries to meet ALL the needs, concerns & expectations of their customers! Thank you Mrs White A # 1 Dealership to my EXPERIENCE More
Friendly service Nice people good service took good care of My car be getting my next car from them very soon helpful staff clean waiting room wit lh coffee Nice people good service took good care of My car be getting my next car from them very soon helpful staff clean waiting room wit lh coffee More
very graceful. respectful. informational Id like to specifically thank Mr. Will fortaking the time to quote me for a 2015 jeep wrangler! Unfortunatley we were not able to drive home in a full Id like to specifically thank Mr. Will fortaking the time to quote me for a 2015 jeep wrangler! Unfortunatley we were not able to drive home in a fully financed jeep.. Due to my credit status... Good thanks to the dealership and mr. Will!! Shall return when numbers and finances are better!!!... :) More
STAY AWAY FROM SERVICE DEPT Took my 08 patriot in to have diagnosis for abs and traction control 3 lights total . Said it would be $175 bucks and 2 days . Ohhk should have hung u Took my 08 patriot in to have diagnosis for abs and traction control 3 lights total . Said it would be $175 bucks and 2 days . Ohhk should have hung up. So bring it in Wed at 4pm . Mary in Service Dept called me back Friday and asked history prior work done and problems I've noticed. Said he was about to start on it but prob be tom before it's ready . She calls and said he wasn't done and would be Monday. So Monday about 5pm Mary calls and says still not done. Finally late afternoon Tuesday she said he is done and I need abs module replaced $1600 bucks and alignment for $130 plus another $1100 worth of suggested work . No detail about what was looked at to narrow down other issues before needing this costly repair. Really just not the place I want to spend anymore time or money in again. Depressing. Almost a week for diagnosis ! #wheresmyrefundDDSD More