Clay Cooley CDJR Arlington - Service Center
Arlington, TX
4,022 Reviews of Clay Cooley CDJR Arlington - Service Center
Mary helped address the service concerns and kept me informed throughout the process. My vehicle was ready at the time Mary said it would be completed. informed throughout the process. My vehicle was ready at the time Mary said it would be completed. More
Absolutely not a pleasant experience. I was would have rather been drawn and quartered than wait in shop lounge or on the sales floor. The front line staff had zero courtesy towards being I was would have rather been drawn and quartered than wait in shop lounge or on the sales floor. The front line staff had zero courtesy towards being a remedy for my NEW vehicle's mechanical issues. I will not prom this business nor with shop here again. More
Amazing service! !! Good work, easy to get a hold off. Nice and friendly. Good good !! Good work, easy to get a hold off. Nice and friendly. Good good More
Appointment was at 9am with the supervisor after waiting 5 months for my part. Mr. J. Johnson stated my part had been there and was misplaced and said to specifically ask for him when we arrived for our app 5 months for my part. Mr. J. Johnson stated my part had been there and was misplaced and said to specifically ask for him when we arrived for our appointment. Supervisor didn’t arrive until 10:30. Called multiple times to speak and file a formal complaint on Friday it’s Tuesday and I still have not received a call back. My vehicle still isn’t fixed due to a broken part so now I have to wait again for it to be delivered. More
Unprofessional agents did not help when I drove up, Manny M who helped me did not keep me updated on my progress and would not reply to multiple attempts to communicate with me. M who helped me did not keep me updated on my progress and would not reply to multiple attempts to communicate with me. More