Clay Cooley CDJR Arlington - Service Center

Exceptional serivce team Don Davis is an exceptional and top grade dealership. From the sales, inventory, staff and GM this company provides great service and have never had a Don Davis is an exceptional and top grade dealership. From the sales, inventory, staff and GM this company provides great service and have never had any issues. I am a reoccurring customer and have purchased several vehicles from this location in Arlington. I recently had repair to vehicle performed and it was done in a timely manner with all repairs being corrected appropriately More

Very kind Very very kind and courteous staff finished work in timely manner. I will be back again for service and/or to buy thank you Dodge Very very kind and courteous staff finished work in timely manner. I will be back again for service and/or to buy thank you Dodge More

One Bad Apple I normally have the best experience ever, but I, unfortunately, did not get my normal service representative, Audrey. I was told by my service, Mark, I normally have the best experience ever, but I, unfortunately, did not get my normal service representative, Audrey. I was told by my service, Mark, that my wait would be 3 hours but it turned into 4 and I was ultimately late to work. This was upsetting because I trusted the time that I was quoted and I felt like I was only told that time so I would spend my money. However, my normal service representative would have handled the situation a lot better and from now on I will only deal with him during my visits. More

10,000 Service, ignitiin issue and recall You should not make customers submit a 25 word minimum if you want to have surveys submitted. I am at 17 words and still have to type You should not make customers submit a 25 word minimum if you want to have surveys submitted. I am at 17 words and still have to type More

Scratches Great help getting my rear passenger fender buffed of all scratches. The staff here is amazing thanks to Greg. Great service done very quick and thoro Great help getting my rear passenger fender buffed of all scratches. The staff here is amazing thanks to Greg. Great service done very quick and thorough. More

Long Wait Went in for my inspection on my new vehicle, we noticed our right blinker wasn’t working and looked like the bulb was burnt and burned out. They fixed Went in for my inspection on my new vehicle, we noticed our right blinker wasn’t working and looked like the bulb was burnt and burned out. They fixed it took care of it without charging us due to it was a “USED” vehicle we purchased 2 weeks pry-or The staff was very friendly, the only problem I had I was there 4 hours so my day off was unproductive for me. Overall great staff very friendly, I understand things happe, but 4 hrs for a blinker was disappointing. More

Fast service I came off the street and a service advice hooked up with me quickly and got my truck into the shop. Shop crew started work within 15 minutes of me pu I came off the street and a service advice hooked up with me quickly and got my truck into the shop. Shop crew started work within 15 minutes of me pulling in. More

Service in our charger We had warranty work completed on our charger. We are very pleased with the service. It was completed promptly and with out issues. Thanks for all yo We had warranty work completed on our charger. We are very pleased with the service. It was completed promptly and with out issues. Thanks for all your hard work. More

Great service dept They had me in and out very quickly.. everything was handled professionally and was happy with the finished product. Will be a repeat customer indeed They had me in and out very quickly.. everything was handled professionally and was happy with the finished product. Will be a repeat customer indeed More

Good location. Bad service. The only reason I take my vehicle here is because of the location and their shuttle driver. Worst service I’ve ever experienced as a car owner. The la The only reason I take my vehicle here is because of the location and their shuttle driver. Worst service I’ve ever experienced as a car owner. The last time I was there it took 45 minutes to pick up my car, they didn’t know where it was parked and I had to find it by myself hidden in the back service area. My car was not washed and the service team is incompetent and rude. If it weren’t for their sales team and shuttle driver I would NEVER take my vehicle here again. Next time I will drive to a different dealer for service. More