Clay Cooley CDJR Arlington - Service Center

Mr. Audrey I brought in my vehicle due to it not wanting to start and stopping occasionally. Once I arrived and voiced my concerns Audrey was very knowledgeable I brought in my vehicle due to it not wanting to start and stopping occasionally. Once I arrived and voiced my concerns Audrey was very knowledgeable about my vehicle and was right about why it wad happening. I thank god I brought it in when I did cause it could have been a lot worse. Kudos to Mr. Audrey for having knowledge of the vehicle. More

Service Review I brought my Jeep in for an oil change, etc. I had a couple of concerns which Mary listened to with great concern and noted on my service request. It I brought my Jeep in for an oil change, etc. I had a couple of concerns which Mary listened to with great concern and noted on my service request. It is always a pleasure to work with Mary. She is welcoming and has a big smile when she comes to greet you. More

They handled it Terry Collins was great. I needed some warranty work done on my 2009 Dodge Ram. The exhaust bolts broke and needed new gaskets. Terry called me and t Terry Collins was great. I needed some warranty work done on my 2009 Dodge Ram. The exhaust bolts broke and needed new gaskets. Terry called me and told me dodge was taking care of it and it was ready the next day. I chose to do the tuneup with don davis as well. It was done the next day. Glad I bought a Dodge Ram More

quick and good it used to take several hours of waiting for simple service to be done in 2014, now same service is done usually in an hour, it used to take several hours of waiting for simple service to be done in 2014, now same service is done usually in an hour, More

It’s just not worth it. I have a 2007 Dodge Nitro, and my A/C has gone out. I setup an online appointment “which was a joke by the way” to have it diagnosed. 1st off the onli I have a 2007 Dodge Nitro, and my A/C has gone out. I setup an online appointment “which was a joke by the way” to have it diagnosed. 1st off the online appointment is a formality. What happens is everyone lines up infront of the service center and races in to be first... 2nd you don’t get to pic your service adviser. It’s 1st come 1st serve and you don’t know who’s good at their job or not. 3rd the prices are ridiculous! They suggest I replace the whole system for 1698.00.... And it would take a week. I don’t even feel like they diagnosed the problem really.... Due to there was no evidence of if there was a leak and where it was coming from. So basically they just wanted me to go with the most expensive option. Found the parts online for 250.00 and asked my service advisor what it would cost to have them installed and still waiting on a call back. If it’s not an oil change or tire rotation, do your research and do not take it to the dealership More

No loaner There weren’t any loaner available although, I was compensated a free rental, the wait for the rental was 2hrs and because of the must be a Chrysler r There weren’t any loaner available although, I was compensated a free rental, the wait for the rental was 2hrs and because of the must be a Chrysler rule I was stuck in a minivan. It would just make it a little better if there where loaners availible or at least put in something similar. More

Service I had good service when i came in for repairs on my truck. They were very friendly and knowledgeable of what was going on with my truck. I had good service when i came in for repairs on my truck. They were very friendly and knowledgeable of what was going on with my truck. More

I had a excellent experience. The service department was professional and couterist. I'm definitely coming back. They fixed my Dodge Durango when other dodge dealerships didn't wan The service department was professional and couterist. I'm definitely coming back. They fixed my Dodge Durango when other dodge dealerships didn't want to. More

Service/Maintanence Good service, friendly, personal treatment. Love the option of dropping vehicle off the night before. Fast and efficient service with a good feeling t Good service, friendly, personal treatment. Love the option of dropping vehicle off the night before. Fast and efficient service with a good feeling that you are being treated fairly. More

Stellar service Helped me even though they were overbooked. Courtesy and quick staff. Fast repair! I would recommend this place to anyone looking for reliability and Helped me even though they were overbooked. Courtesy and quick staff. Fast repair! I would recommend this place to anyone looking for reliability and competence! More