Clay Cooley CDJR Arlington - Service Center

Check engine light Took car in (no appointment) because check engine light came on while I was In san Antonio. Mary was my service agent. She said the car might take s Took car in (no appointment) because check engine light came on while I was In san Antonio. Mary was my service agent. She said the car might take several days and it came out next day. very professional, prompt, courteous. Perfect 10 Warranty More

Always taken care of I am always taken care when I use the service department. They know my schedule is very busy and make sure the job is done. I am always taken care when I use the service department. They know my schedule is very busy and make sure the job is done. More

Great Service! Service adviser kept me informed of service progress. Vehicle was in for steering pump replacement and two recalls. Upon picking up vehicle, was pleas Service adviser kept me informed of service progress. Vehicle was in for steering pump replacement and two recalls. Upon picking up vehicle, was pleasantly surprised that the vehicle had been detailed! More

Wasting my time When I went in for an oil change I ask the advisor to check for any recalls on my vehicle. At the end at a very long wait he said that there was a rec When I went in for an oil change I ask the advisor to check for any recalls on my vehicle. At the end at a very long wait he said that there was a recall but I need to schedule it because it takes about 3-4 hours to complete. I ask him to go ahead and schedule a time and he told me it will be better to call him. That didn't make any sense with me standing there in front of him wanting to schedule an appointment. The advisor end up calling me for another issue and I told him to schedule my appointment. He transferred me to a scheduler where she said the update only takes any hour. This was such a waste of my time when I was there for 2-3 hours and it could have been completely. Then she ask if I wanted to come in the next day on my Saturday.... More

Oil change Friendly attentive staff and great service. Justin was great and gave me great info on my vehicle and a list of future service suggestions as well as Friendly attentive staff and great service. Justin was great and gave me great info on my vehicle and a list of future service suggestions as well as prices for each. All in all, everything was awesome. More

Great service Check in my vehicle the same day fast service don’t have to be without your car for days even for something minor thank you. However someone took the Check in my vehicle the same day fast service don’t have to be without your car for days even for something minor thank you. However someone took the change out of my vehicle that I left in there More

great job They did a great job on my car and 5he service was prompt and they were honest and provided great information to help me make the right decisions on s They did a great job on my car and 5he service was prompt and they were honest and provided great information to help me make the right decisions on servicing my car. More

Bad experience! I called to see if they can program an E.C.M for Dodge durango. They indicated Yes . I towed my Durango and they wanted more than they said in first I called to see if they can program an E.C.M for Dodge durango. They indicated Yes . I towed my Durango and they wanted more than they said in first place. Turn out they were not able to program the E.C.M and manager said they don't do that service . I had to pay the diagnostic that they insisted it needs to find out what was wrong with it. It Needs a reprogrammed E.C.M .Just What I told Them it needed. I wasted $350 For the tows and diagnostic that if they would of said they didn't do that service in first place when I called . I have always been a dodge fan but I will never buy a dodge no more . Bad attitude by service rep. More

Terrible experience My wheels and tires were stolen off of my car. My insurance got involved. A rep Assisted me but it wasn’t the correct items that were stolen off of my My wheels and tires were stolen off of my car. My insurance got involved. A rep Assisted me but it wasn’t the correct items that were stolen off of my car. The rep indicated it has 18 inc wheels and tires on the invoice from the insurance. I have a picture of the documents and it doesn’t specify an 18 tire. The agent keeps saying that I knew of the 18 but I told the rep that it was a 20 inch tire..... I have bought my car there and have also told people about the dealership but I will NOT be going back and when it is time for me to get another car I will take my business elsewhere!! Not happy with Don Davis More

Great! Friendly , courtesy , promptness , quality ,not having to wait along period time , no break downs after work Was completed ! Appointment made at a r Friendly , courtesy , promptness , quality ,not having to wait along period time , no break downs after work Was completed ! Appointment made at a reasonable time . I will recommend Dodge Dealers too others , More