Clay Cooley CDJR Arlington - Service Center
Arlington, TX
4,022 Reviews of Clay Cooley CDJR Arlington - Service Center
Thank you for your great customer service during my oil change it was very appreciated. change it was very appreciated. More
Made and appointment and then was asked if I could leave my vehicle for a week to fix a very simple issue that I diagnosed myself (Small speaker on driver side dash squeaks constantly when driving). Not to my vehicle for a week to fix a very simple issue that I diagnosed myself (Small speaker on driver side dash squeaks constantly when driving). Not to mention there are never any loaner cars available. What am I suppose to do, go rent another vehicle for a week and incur more expenses/wasted time when the problem could be fixed in 5 minutes?? Luckily Mary was able to get the service department to look at the issue the same day. However, I did have to leave the vehicle from 10am-4pm. When I picked up the vehicle the issue was fixed for about 1 day and then returned even worse. Now I have to start the entire process over again. This is not the type of service I would expect for someone who just purchased a 100k RAM TRX. More
I was very satified with my experience at the service department. Cesar was great to work with. He kept me informed regarding the status of my truck, as it was there for a little more than a week. But department. Cesar was great to work with. He kept me informed regarding the status of my truck, as it was there for a little more than a week. But I had quite a few recall items that had to be addressed, in addition to 3 or 4 other repairs. Everything they fixed has been functioning properly, so it appears that their technicians did a great job as well. More
Cesar and Abe are the best! That’s why I have bought several cars from Don Davis. Look me up! I want another one soon! That’s why I have bought several cars from Don Davis. Look me up! I want another one soon! More
Jadon was very gracious and polite, service was done around two hours as promised. Waiting room was great with breakfast bars and chips (later on). Wish there's coffee machine for all kind of lattes jus around two hours as promised. Waiting room was great with breakfast bars and chips (later on). Wish there's coffee machine for all kind of lattes just like the one at Dallas DCRJ. More
Great communication and great customer service. Love the car ride service. Will definitely be back Love the car ride service. Will definitely be back More
Great service experience, Clarence was terrific, very thorough, timely and professional. My only complaint is all parts and materials were not available to take care of the recalls. That's on Stellantis thorough, timely and professional. My only complaint is all parts and materials were not available to take care of the recalls. That's on Stellantis, not the deanship. Thank you Clarence and the don Davis team. More