Clay Cooley CDJR Arlington - Service Center

Oil change The price of an oil change was reasonable and they serviced outstanding recall notifications. Establishing a relationship with a service advisor i The price of an oil change was reasonable and they serviced outstanding recall notifications. Establishing a relationship with a service advisor is difficult, as turnover is notable at this location. This was my first experience with Mary. She was very nice. The longest relationship with any service advisor I’ve had was a year. These professional relationships are critical as they enhance the service experience in many ways. More

Excelente servicio Realmente tienen un personal excelente, muy buen trato y un servicio con mucha calidad, desde la llegada hasta la salida todo es increíble, el persona Realmente tienen un personal excelente, muy buen trato y un servicio con mucha calidad, desde la llegada hasta la salida todo es increíble, el personal te hace sentir muy cómodo y muy bien atendido, eso es algo que siempre se agradece, muchas gracias. More

Chrysler's Recall Services! During my time at Don Davis Chrysler, Dodge, Jeep Facility in Arlington, Texas, I was met with great courtesy and professionally trained individuals! During my time at Don Davis Chrysler, Dodge, Jeep Facility in Arlington, Texas, I was met with great courtesy and professionally trained individuals! Thanks for everything! 😃😃😃 More

Disappointment Not within in 5 minutes of leaving your dealership of having recalls completed, I was across the freeway from the dealership and my truck had issues s Not within in 5 minutes of leaving your dealership of having recalls completed, I was across the freeway from the dealership and my truck had issues shifting after having it service. I contacted a service advisor and was told I would need to call road side assistance and have it towed back to the location I just left, I could see the dealership from my location! This meant I could have sit and possibly waited for a extended period of time. This is poor customer service after purchasing 4 vehicles from Don Davis and not cheap ones. I would thought someone would had offered a ride back to the dealership. More

Service advisor Audrey Wilson Is the reason I use Don Davis service. Like a sheriff in the old west - Audrey is a no nonsense straight-shooter who gets stuff accomplished, puts a Is the reason I use Don Davis service. Like a sheriff in the old west - Audrey is a no nonsense straight-shooter who gets stuff accomplished, puts away the bad guys and gets the pony express back on the trail. More

Recall Service Overall the service was great. The only issue was limited hybrid trained technicians required multiple visits to complete service. Advisor was extrem Overall the service was great. The only issue was limited hybrid trained technicians required multiple visits to complete service. Advisor was extremely accommodating and addressed the situation well. Everything turned out good. More

Friendly, no pressure I was met with genuine friendliness, my questions were answered without hesitation and I was impressed with the knowledge of the vehicle I am interest I was met with genuine friendliness, my questions were answered without hesitation and I was impressed with the knowledge of the vehicle I am interested in. When I decide to buy, this will be my dealership. More

Very happy customer Mr. Audrey Wilson and his team of professionals exceeded my expectations by an immeasurable magnitude. They treaeted my car as if it meant as much to Mr. Audrey Wilson and his team of professionals exceeded my expectations by an immeasurable magnitude. They treaeted my car as if it meant as much to them as it does to me. I am eternally grateful. More

Excellent service experience Audrey took the time and explained what would be done in the repairs. He kept me informed on the progress and called when the repairs were completed. Audrey took the time and explained what would be done in the repairs. He kept me informed on the progress and called when the repairs were completed. Jeep runs GREAT again!! More

Just take care of it. I purchased a 2017 Jeep Renegade in September 2017. I realized that the air conditioner was not working properly. The air was getting cool but not col I purchased a 2017 Jeep Renegade in September 2017. I realized that the air conditioner was not working properly. The air was getting cool but not cold. I brought it to the dealership and Audrey Wilson was very helpful and assured me that it will be looked into and fixed. When I got my vehicle back it was just like new. Thank you for the great customer service. More