Clay Cooley CDJR Arlington - Service Center

Really great customer service and honest feedback. will plan on visiting again in the near future. will plan on visiting again in the near future. More

Originally went in for an oil change and 4 new tires with an appointment and price total over the phone. When speaking with Clarence let him know that on the website it still showed coupons online and even a an appointment and price total over the phone. When speaking with Clarence let him know that on the website it still showed coupons online and even allowed me to get the coupons via email that expired 11/30 (made my appointment on 12/28) and he says oh their expired but let me see what I can do. We get to our appointment and we wait for an 1-1/2hours then they come and tell us we need rotors ask them to get us a price quote for the rotors - 2 hrs later we get an overpriced quote of more than $1500 so I told him we will wait and just do the oil change and 4 new tires. 1-1/2hrs later their done and he comes with the total which is more than what was originally quoted so I tell him and he seems shocked and says let me see what I can do. Finally after waiting more than 5hrs at the dealership we checkout with the total just a little under what originally priced! So disappointed! More

Charles was great! Made me feel like I was family. Will be back here for all of my service needs. Made me feel like I was family. Will be back here for all of my service needs. More

Friendly and professional service. Diana and Jessie handled business and we’re very informative throughout the process of selling me the Durango that I purchased. Diana and Jessie handled business and we’re very informative throughout the process of selling me the Durango that I purchased. More

Excellent customer service. Patricia is so helpful and stays in constant contact regarding car service status. Highly recommend this Dealership. Patricia is so helpful and stays in constant contact regarding car service status. Highly recommend this Dealership. More

Moises was great - the turn around was much quicker than expected and the service was great. expected and the service was great. More

The dealership was very clean and the waiting room had snacks and drinks. My advisor was very professional as well as thr work that was performed on my vehicle. snacks and drinks. My advisor was very professional as well as thr work that was performed on my vehicle. More

Jules was pretty informative and kept me in the loop. They were able to get my car finished before the weekend ended and they worked with my extended warranty. They were able to get my car finished before the weekend ended and they worked with my extended warranty. More

It took 5 hours to fix 1 tire. Not very good impression. Makes you want to go to another dealership. Not very good impression. Makes you want to go to another dealership. More