Clay Cooley CDJR Arlington - Service Center

Quick oil change at dealership & service advisor Charles B. Was very welcoming and thoroughly explained some of the recommended items that needed attention on my vehicle. B. Was very welcoming and thoroughly explained some of the recommended items that needed attention on my vehicle. More

My experience at Don Davis was great my service advisor was Patty in enjoyed her service was Patty in enjoyed her service More

Service advisors need to be more communicative. Leave you sitting in the waiting area for an hour after your vehicle is finished. They perform multiple-point inspections but give you no report of Leave you sitting in the waiting area for an hour after your vehicle is finished. They perform multiple-point inspections but give you no report of the inspection. Perform wheel alignment but give you no report of the alignment. More

Clarence was awesome! He was very nice, professional, and personable. He made me feel like a valued customer. When I come back, I will make sure I ask for him! He was very nice, professional, and personable. He made me feel like a valued customer. When I come back, I will make sure I ask for him! More

Patty provided excellent customer service and communication regarding my vehicle’s service. It was a great experience. communication regarding my vehicle’s service. It was a great experience. More

Awesome job all my questions were answered and will definitely be back for my upcoming services definitely be back for my upcoming services More

Very rude manager and service was not unacceptable. Had a 1.5 hour wait time when was told my truck would be ready to pickup when I arrived Had a 1.5 hour wait time when was told my truck would be ready to pickup when I arrived More

I’m avoiding this place like the plague! Took my jeep in for an oil service & checkup Was told they couldn’t do a diagnostic at that time & I would have to make another appointment Took my jeep in for an oil service & checkup Was told they couldn’t do a diagnostic at that time & I would have to make another appointment 3 weeks out, ok did that. Got a call that I really needed to change my Engine air filter & cabin filter. Odd cause I just changed them myself a week prior. So I get it back, they did wash it which was nice for my $100+ oil change So supposedly they rotated my tires, they didn’t, I checked my air filter and yes it was still new but of the 5 screws that hold the cover on the filter 3 were missing. No biggie, we was just going to mention it at the Diagnostic appointment. Showed up to that & was told even though I made an appointment 3 weeks out they needed my jeep for 5-7 days and they could maybe get to it by then but no promises. Ok I could’ve dealt with that if I’d been told up front, but no. A few weeks later I called for some TPMS sensors, they have them but want $35 more than any other dealer in the area. I tried 3 times with this place, it’s convenient to my work, but I’m going out of my way to a reputable dealer from now on More

My visit was very professional and would like to say that my interaction with Moses showed his knowledge and personal skills. my interaction with Moses showed his knowledge and personal skills. More

Perfect. Greeted me from the time I pulled in and keep me updated on what was going on with my truck. Greeted me from the time I pulled in and keep me updated on what was going on with my truck. More