Clay Cooley CDJR Arlington - Service Center

Work was performed correctly the first time. All of my cabin settings were left alone. My Truck was washed very nicely afterwards. All of my cabin settings were left alone. My Truck was washed very nicely afterwards. More

From the moment I made my appointment to getting the car after it was fixed, it was great. I had been calling different Jeep dealerships to fix my husband's used Jeep. And no dealership would help us becaus after it was fixed, it was great. I had been calling different Jeep dealerships to fix my husband's used Jeep. And no dealership would help us because it had not been serviced with them before and had so many miles on it. I finally called Don Davis Auto Group and they brought me in to take a look at it and said they could service it. They were able to fix everything except for the recall because they needed to order the part. We were expecting a huge service bill but it was quite manageable. The Jeep runs better than when we first bought it. We will keep taking it to Don Davis until the tires fall off. Thanks, Clarence and all the techs who fixed my husband's Jeep. You all did a fantastic job. Keep it up. More

The Best! The most experienced! The most professional service advisors and technicians in the metroplex. The most experienced! The most professional service advisors and technicians in the metroplex. More

Everyone was very professional and helpful. I had no problem. I will definitely recommend them to friends and family. I had no problem. I will definitely recommend them to friends and family. More

The service rep recommended a $11,000 transmission replacement without an explanation of the problem. When I rejected that I was offered a $5000 rebuilt transmission.. when I asked what this issue was replacement without an explanation of the problem. When I rejected that I was offered a $5000 rebuilt transmission.. when I asked what this issue was with the transmission the problem described (separation of gears leading to grinding) was not the condition for which I brought in my Jeep. I took my Jeep to Aamco, where it was diagnosed to actually have an engine problem. The problem described (momentary loss of power when giving gas) matched what I had been experiencing. Bottom line the technician did not know what he was talking about and Don Davis tried to sell me the most expensive, unnecessary service possible. More

Excellent customer service and attention definitely coming back for the next service and recommend them to any one looking for a service coming back for the next service and recommend them to any one looking for a service More

I enjoyed the Great and timely services at dodge, I was in and out in less than 30 minutes in and out in less than 30 minutes More

I went in to get an oil changed and my front driver tire sensor repair. I ended up get two rear tires and a power steering flush. I sat there from 11 am until 6pm with my 10 year old daughter, no food no ve sensor repair. I ended up get two rear tires and a power steering flush. I sat there from 11 am until 6pm with my 10 year old daughter, no food no vending only bottled water and coffee in the waiting area. I walk to go get food around 5, only to come back and wait some more. When I left I hand 2 sensors on then 3 as I’m driving. The sensor that I came to get repaired finally went on, but the 2 sensors on the back tires that were not on are now on, and I’m driving down the road and the panel on the bottom of my car falls down. I paid 881.00 for sloppy work, only for them to tell me they need another 212.00 for a sensor that was not on when I pulled up to the service center. I’m an so disappointed in the device I received. I will never go to Don Davis Service center again. I feel as if I left with more problems than I came with. It’s sad that women cannot get trusted services when going to car shops alone. More

Lanie was in a really difficult situation, managing a 30 day service stay for my vehicle due to a recall and parts availability. A problem to be sure, but out of Lanie's control. She did a fantastic job c day service stay for my vehicle due to a recall and parts availability. A problem to be sure, but out of Lanie's control. She did a fantastic job communicating and working really hard on my behalf to get the vehicle up and running as soon as possible. I'll ask for Lanie every time in the future. Thanks Don Davis, you have a terrific employee in Lanie Neal. More

Amazing dealership that values their customers. They have consistently checked in on me through the whole buying process and have offered a lot of help and insight. They have consistently checked in on me through the whole buying process and have offered a lot of help and insight. More