Clay Cooley CDJR Arlington - Service Center

The service rep recommended a $11,000 transmission replacement without an explanation of the problem. When I rejected that I was offered a $5000 rebuilt transmission.. when I asked what this issue was replacement without an explanation of the problem. When I rejected that I was offered a $5000 rebuilt transmission.. when I asked what this issue was with the transmission the problem described (separation of gears leading to grinding) was not the condition for which I brought in my Jeep. I took my Jeep to Aamco, where it was diagnosed to actually have an engine problem. The problem described (momentary loss of power when giving gas) matched what I had been experiencing. Bottom line the technician did not know what he was talking about and Don Davis tried to sell me the most expensive, unnecessary service possible. More

Excellent customer service and attention definitely coming back for the next service and recommend them to any one looking for a service coming back for the next service and recommend them to any one looking for a service More

I enjoyed the Great and timely services at dodge, I was in and out in less than 30 minutes in and out in less than 30 minutes More

Kind, knowledgeable, honest, and fair. The staff there were very professional and were able to take care of me. The staff there were very professional and were able to take care of me. More

Clarence gave the best customers service, he was very pleasant, polite and very professional. Car service was done in a timely manner. Will comeback for all necessary repairs in near future. pleasant, polite and very professional. Car service was done in a timely manner. Will comeback for all necessary repairs in near future. More

I went in to get an oil changed and my front driver tire sensor repair. I ended up get two rear tires and a power steering flush. I sat there from 11 am until 6pm with my 10 year old daughter, no food no ve sensor repair. I ended up get two rear tires and a power steering flush. I sat there from 11 am until 6pm with my 10 year old daughter, no food no vending only bottled water and coffee in the waiting area. I walk to go get food around 5, only to come back and wait some more. When I left I hand 2 sensors on then 3 as I’m driving. The sensor that I came to get repaired finally went on, but the 2 sensors on the back tires that were not on are now on, and I’m driving down the road and the panel on the bottom of my car falls down. I paid 881.00 for sloppy work, only for them to tell me they need another 212.00 for a sensor that was not on when I pulled up to the service center. I’m an so disappointed in the device I received. I will never go to Don Davis Service center again. I feel as if I left with more problems than I came with. It’s sad that women cannot get trusted services when going to car shops alone. More

Lanie was in a really difficult situation, managing a 30 day service stay for my vehicle due to a recall and parts availability. A problem to be sure, but out of Lanie's control. She did a fantastic job c day service stay for my vehicle due to a recall and parts availability. A problem to be sure, but out of Lanie's control. She did a fantastic job communicating and working really hard on my behalf to get the vehicle up and running as soon as possible. I'll ask for Lanie every time in the future. Thanks Don Davis, you have a terrific employee in Lanie Neal. More

Amazing dealership that values their customers. They have consistently checked in on me through the whole buying process and have offered a lot of help and insight. They have consistently checked in on me through the whole buying process and have offered a lot of help and insight. More

This is my first time have ram great service very good customer service thank you customer service thank you More

Best experience I have had buy a car. My salesperson Seth gave exceptional quality service. My salesperson Seth gave exceptional quality service. More