Clay Cooley CDJR Arlington - Service Center
Arlington, TX
4,036 Reviews of Clay Cooley CDJR Arlington - Service Center
Great service friendly staff would recommend them to a friend. They had a nice waiting area and offer us a ride if we wanting to go home and wait friend. They had a nice waiting area and offer us a ride if we wanting to go home and wait More
I called Don Davis after seeing a pick up truck that met my needs. Randall Mims took my call, we agreed to a price immediately and even thought I was calling him from Houston, we took care of business and my needs. Randall Mims took my call, we agreed to a price immediately and even thought I was calling him from Houston, we took care of business and took delivery of the truck in less than 24 hours. Randall was great, but the finance guy was just as good, never walked out of a finance department after finalizing the deal as quick. More
AWFUL CUSTOMER SERVICE Made an appt for oil change and tires. Sat for 1 1/2 hrs before being told it will take 3 more hours! Didn’t have that time to wait. Had an appt at 6:00 in Ft Worth Would tires. Sat for 1 1/2 hrs before being told it will take 3 more hours! Didn’t have that time to wait. Had an appt at 6:00 in Ft Worth Would not have waited/cancelled the appointment if we were told 1 1/2 hrs earlier that they were behind by 4 hrs. Was told this was due to walk-ins?! They take priority over appts I guess More
Poor customer service. They do not understand how to make a CUSTOMER feel valued. Buying a vehicle here is unsurpassed, but when having service, go somewhere else!!!! They do not understand how to make a CUSTOMER feel valued. Buying a vehicle here is unsurpassed, but when having service, go somewhere else!!!! More
I took my van in for maintenance and mentioned to my representative that I had an oil leak. When they were taking care of the maintenance this I requested, they found the leak and they were able to repa representative that I had an oil leak. When they were taking care of the maintenance this I requested, they found the leak and they were able to repair it. More