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Clay Cooley CDJR Arlington - Service Center

Arlington, TX

4.4
4,022 Reviews

4,022 Reviews of Clay Cooley CDJR Arlington - Service Center

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February 15, 2024

I asked about other services and was told that it would take 7 to 10 days for diagnosis of the problem. More

by 316_31910
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lanie Neal
4.0
This rating includes all reviews, with more weight given to recent reviews.
February 15, 2024

I go there for service and recalls on the company vehicles and they’ve always been on top of their stuff. More

by jesus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lanie Neal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mary Franco, Jules Wildoner, Moises Guardiola
February 15, 2024

Stephanie was very nice and helpful as well as friendly she has helped others with purchasing a vehicle More

by sinegalmary
Recommend Dealer
Yes
Employees Worked With
Abraham Escareno, Stephanie Turlea, Willie Woodard, Patrica Stevenson
February 15, 2024

Lanie Neal was amazing she helped me in she was respectful she’s my go to service advisor from now on More

by acxelrivas456
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lanie Neal
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 15, 2024

Always greats me with a smile and very perceptive to questions. She has been my Service Advisor for years and I trust her with my car needs. She is knowledgeable and keeps you informed on what my car More

by Larisa Pope
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Franco
February 14, 2024

Clearance demonstrated excellent customer service. I definitely will be working with him again for future service visits. More

by ofarmstrong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clarence Henderson
February 14, 2024

Great customer service! My rep took care of my needs swiftly! Happy to go back! More

by krisbroadwater
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clarence Henderson
February 11, 2024

Great service friendly staff would recommend them to a friend. They had a nice waiting area and offer us a ride if we wanting to go home and wait More

by zion2700
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manuel Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lanie Neal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shannon Buie, Mary Franco, Joe Johnson, Cesar Pereira, Patrica Stevenson, Clarence Henderson, Moises Guardiola
February 11, 2024

I called Don Davis after seeing a pick up truck that met my needs. Randall Mims took my call, we agreed to a price immediately and even thought I was calling him from Houston, we took care of business and More

by todd.kinloch
Recommend Dealer
Yes
Employees Worked With
Randall Mims
February 10, 2024

AWFUL CUSTOMER SERVICE Made an appt for oil change and tires. Sat for 1 1/2 hrs before being told it will take 3 more hours! Didn’t have that time to wait. Had an appt at 6:00 in Ft Worth Would More

by Kim
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cesar Pereira
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