Clay Cooley CDJR Arlington - Service Center
Arlington, TX
4,046 Reviews of Clay Cooley CDJR Arlington - Service Center
Such a wonderful service department and advisors. Very attentive and professional and great folks with compassion while explaining service issues and options. Very attentive and professional and great folks with compassion while explaining service issues and options. More
Needs to be a little more upfront with customers with regard to the timeframe of when their vehicles will be picked up and communicate better regard to the timeframe of when their vehicles will be picked up and communicate better More
No appointment. Always treated great by all of the staff. Greated by management to make sure everything was good with the service. Always treated great by all of the staff. Greated by management to make sure everything was good with the service. More
Quick, polite, observant advisor. Returned my locknut socket. Reset my OBC oil to 100%. Window oil QR sticker too large and unnecessary. Returned my locknut socket. Reset my OBC oil to 100%. Window oil QR sticker too large and unnecessary. More
I was shocked by the service I received in a recent purchase. The sales representatives downplayed my credit score, which was far above average when negotiating the price and was appalled at how I want purchase. The sales representatives downplayed my credit score, which was far above average when negotiating the price and was appalled at how I wanted to even negotiate on the price of the vehicle. Once a price was agreed upon the demeanor and service was drastically different in a good way, which I am not shocked by as I agreed to buy the vehicle. The vehicle also didn't come with some items that a handshake agreed upon, which I will be aware of next time to put everything in writing when purchasing anything. Overall disappointed in the service and such but love the vehicle. More