Clay Cooley CDJR Arlington

Customer Service: I started the process of purchasing a new vehicle knowing exactly what I wanted and how much I was willing to pay or couldn't pay. The only thing that makes my overall experience good in new vehicle knowing exactly what I wanted and how much I was willing to pay or couldn't pay. The only thing that makes my overall experience good instead of great was when it came time to make a deal...I was disappointed when the Don Davis dealer didn't want to give me specific numbers to take home & discuss with my husband until they knew how "committed" I was for the actual purchase. They didn't want to make an "aggressive" attempt unless I was going to walk out that day in a new vehicle. The question should have been "how committed are you at wanting or needing to sale this vehicle?" I left Don Davis and went to another dealership (that will remain anonymous), they worked me an entire deal...numbers and all...I was able to return home and discuss my options with my husband. Unfortunately they could not get the exact vehicle I was looking for (package and all) at a monthly payment I was willing to pay. Even though the Customer service was a little better at the other dealership, I chose to purchase from Don Davis because they got me into the vehicle I wanted at the price I was willing to pay. Everyone I encountered at Don Davis was exceptionally friendly, especially Eddie Elqutob & Melvin. I am a first time owner of a Jeep Grand Cherokee and as long as my Jeep performs and maintains its qualtiy as advertised and expressed by other Jeep owners I will continue business with Don Davis Jeep. My overall experience was good and I would recommend this dealership to others. I had an extremely smooth purchase thanks to Eddie, who had everything well taken care of. The wait time was very minimal, which is greatly appreciated as time is valuable!!! Again thank you to everyone that made my purchase smooth and enjoyable!!! More

My husband had been looking for a Dodge Ram 2500 deisel for some months. He stopped by Don Davis on day and met Earl Manuel. After that meeting Earl searched for this truck very diligently. Earl was ver for some months. He stopped by Don Davis on day and met Earl Manuel. After that meeting Earl searched for this truck very diligently. Earl was very friendly and never made us feel as if he did not have time for us. Earl was almost able to sell us the truck at the price we were looking for. Overall Earl helped make my husband a happy man. More

My experience with Don Davis in Arlington, Tx was both good and bad. They helped us get into the car we wanted. But the service department is not a place I am not comfortable in leaving my car. They da good and bad. They helped us get into the car we wanted. But the service department is not a place I am not comfortable in leaving my car. They damage my car door while putting on new rims, and they scratched front bumper when they put on license plates. Even though they fixed the car, I feel they could have given us something for the inconvenience. i must applaud the sales & finance staff that were very, very friendly. More

This purchase was a great experience and went very smooth. My salesman, Ozzie Molina was great and Michael Niehaus was very informative in closing. During the test drive, Ozzie answered my questions smooth. My salesman, Ozzie Molina was great and Michael Niehaus was very informative in closing. During the test drive, Ozzie answered my questions and explained the options and features on the truck. The overall experience was great and I would consider another purchase from this dealer in the future. More

I've been researching and searching for a car for a very long time. I found Don Davis while looking through the Sunday paper. The ad listed a jeep wrangler's price and stock number. After doing additiona long time. I found Don Davis while looking through the Sunday paper. The ad listed a jeep wrangler's price and stock number. After doing additional research and contacting addional dealerships to see if they would match Don Davis' price I contacted Don Davis' financing department to find out what my APR would be. The APR was excellent and the bank they use for financing has a great reputation. The financing department had the sales person contact me. Eddie was helpful from the very 1st phone call. After speaking with me he immediately made sure the vehicle hadn't been sold. I was still searching and weighing options. I called Eddie back several times with different questions, which he answered with confidence and apparant honesty. During one of the phone calls he told me that he already had the car pulled around. After arriving he met me outside as I was still exiting my vehicle and called me by name and introduced himself. He was with another client at a moment but put me with another very nice salesperson, whos name I unfortunately don't remember. After test driving I completed the paper work, they help me put the top down and I was on my way. It was a WONDERFUL experience especially in relation to my past experiences and experiences of others I've known that have bought new cars. More

We had been dealing with a dealership in S Arlington and thought the process would be a breeze because we had EP pricing and the # had already been assigned. We were never told the right price so decided t thought the process would be a breeze because we had EP pricing and the # had already been assigned. We were never told the right price so decided to go to Don Davis. So glad we did!! Juan was so helpful and from the start acknowledged the correct price for the vehicle. He gave us several options and made the whole process pain free! My husband finally has the Jeep Rubicon that he has talk about non-stop for the last 2 years!! Thank you Juan and Thank you Don Davis for being honest!! More

I was in the market for a jeep and had planned on going to at least 2 other dealerships before making a decision. I have always gone to at least 2 dealerships when purchasing previous new vehicles. I fee to at least 2 other dealerships before making a decision. I have always gone to at least 2 dealerships when purchasing previous new vehicles. I feel like I get a better deal when I price around because they always call me back and manage to come down a little more in price. Juan was the exception because he did not put pressure on my or make me feel he was taking advantage of me. He answered all my questions thoroughly and gave me plenty of space to think about the vehicle. I felt as though I was his only customer of the week and he gave me individual attention. I know that he has many customers because he has been one of their top salesman. I am also very impressed with the service department. I took the car in to install the U-Connect function and was treated with ultimate respect and individual attention. Jim Ramsey is wonderful and was very helpful and again just like Juan gave me special attention. I have not felt this type of customer service from any other dealership ever. I would reccommend this dealership to all my friends and family. More

I went to the dealership late evening after closing on Friday. I had a chance to walk the lot with my son and look at different cars. The closing manager that night happen to be Syed Jilaneya. As he was l Friday. I had a chance to walk the lot with my son and look at different cars. The closing manager that night happen to be Syed Jilaneya. As he was leaving, even thou the dealership was closed he stopped, introduced himself at the late hour and offer to answer any questions.This man had been at the lot all day and wanted to go home to be with family but he took time for me. So polite. Being so couteous it changed a looker into a potential buyer. He said he could meet me the next morning at 9AM. I live in Waxahachie. The next morning, I really didn't want to drive back to Arlington. I keep thinking how polite, and how much time Syed had given us, that I need to just get up and go meet him. I'm so glad I did. He was there bright and early on the lot looking for me to drive in. He never wore down, he kept a smile on his face the entire day. I looked at many cars, I drove many cars, I called and had my son drive back up and meet us and continued to look and drive more cars. In other words, I spent the day being just Syed Jilaney customer. About 3:30pm in the evening, I drove home with a wonderful car. If Syed hadn't stopped on Friday, I wouldn't of returned on Sat. He helped me thru the credit process and never gave up until I found what I wanted. So thank-you Syed Jilaney for the great job you do for Don Davis. The late closer and the early bird always gets the sale! Job well done!I love my car... Glenda Triplett More

Great sales team. Very helpful all around. Car was cleaned and looking brand new when the papers were signed. Finance deparment was very quick with my paperwork and didn't waste anytime getting my bra cleaned and looking brand new when the papers were signed. Finance deparment was very quick with my paperwork and didn't waste anytime getting my brand new dodge Charger ready to roll. Eric Timani got me a great deal and worked with me when i couldn't afford the initial payment plan. More

I have bought many new cars and this was the best experience I have ever had purchasing a new car. I was able to do a deal over the phone without having to deal with high pressure sales. When I got t experience I have ever had purchasing a new car. I was able to do a deal over the phone without having to deal with high pressure sales. When I got to the dealership the paperwork was ready and the truck was ready for delivery. I was in and out of there in 10 minutes. More