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Classic Toyota - Service Center

Waukegan, IL

3.0
16 Reviews

16 Reviews of Classic Toyota - Service Center

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December 21, 2024

I would like to express my concerns regarding my recent experience with this employee. I found the interaction to be unprofessional, as I was advised not to return my vehicle to the dealership despite it b More

by Beto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex Landa
1.0
This rating includes all reviews, with more weight given to recent reviews.
February 07, 2024

Miguel Saavedra was my salesperson 2-1/2 yrs ago. Whenever I bring in my Highlander for a courtesy car wash, he is always accommodating and friendly. Hope he's still there when I need my next vehicl More

by mjschlichter
Service Time
Recommend Dealer
Yes
Employees Worked With
Miguel Saavedra
September 28, 2023

I had some service done on my car and service member Francisco was very helpful and attentive, thank you all who worked on my car! Amazing service through and through. More

by ramirez.janelle09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco
September 06, 2023

Representative do not listen to customer complain. We show the difference and still do not hear the difference . He said the car is second hand but its only a month old and under warranty its very noi More

by pverd
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adam King
September 03, 2023

The service staff is so pleasant and helpful. Len D. Met me immediately when I pulled in. He is friendly and listened to my service needs. He kept me abreast of what they would be doing and the b More

by Les
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Len D.
July 20, 2023

Had my break pads inspection last year. Oct 2022 Front breaks were 6mm Rear breaks 4mm They recommended to replace my rear breaks Today July 2023 Had my rear break pads replacement don More

by JA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve
August 18, 2022

Brought our car in for an oil change and they botched the job which lead to this oil spill all over our driveway upon return home. They sent a crew to clean it up but the driveway is still stained from the s More

by BK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bill King
February 13, 2022

Every Visit, every department, every employee is knowledgeable, competent, and kind. Why would I go anywhere else? More

by Branjaye
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Andrews
February 06, 2022

I want to give a special thank you to Steve in the service department. He has gone above and beyond for service on my vehicles. He takes the time to ensure that my vehicles get the best service for More

by jat1955
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve
March 28, 2021

Classic Toyota is a great place to buy car. The service is fast, they are very knowledgable about the cars including hybrids and the prices are fair. More

by Toyota customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel and Mark
1