Classic Toyota - Service Center

Miguel Saavedra was my salesperson 2-1/2 yrs ago. Whenever I bring in my Highlander for a courtesy car wash, he is always accommodating and friendly. Hope he's still there when I need my next vehicl Whenever I bring in my Highlander for a courtesy car wash, he is always accommodating and friendly. Hope he's still there when I need my next vehicle! More

I had some service done on my car and service member Francisco was very helpful and attentive, thank you all who worked on my car! Amazing service through and through. Francisco was very helpful and attentive, thank you all who worked on my car! Amazing service through and through. More

Representative do not listen to customer complain. We show the difference and still do not hear the difference . He said the car is second hand but its only a month old and under warranty its very noi We show the difference and still do not hear the difference . He said the car is second hand but its only a month old and under warranty its very noisy on the highway . He just look the physical appearance and that's it. I have another RAV4 and it very quit compare to this one . Do not bring your car to this dealership customer service have a bad manner . They don't want to improve . They don't listen. More

The service staff is so pleasant and helpful. Len D. Met me immediately when I pulled in. He is friendly and listened to my service needs. He kept me abreast of what they would be doing and the b Len D. Met me immediately when I pulled in. He is friendly and listened to my service needs. He kept me abreast of what they would be doing and the bill was not shocking. The mechanics are great, I’ve never had to return for a job not well done. More

Had my break pads inspection last year. Oct 2022 Front breaks were 6mm Rear breaks 4mm They recommended to replace my rear breaks Today July 2023 Had my rear break pads replacement don Oct 2022 Front breaks were 6mm Rear breaks 4mm They recommended to replace my rear breaks Today July 2023 Had my rear break pads replacement done. And the report says Front breaks 8mm Rear breaks 12mm. My front break pads grew after 8 months? Called them and told me maybe the last year inspection was wrong. That being said. I dont need to replace my rear pads. I just wasted money. More

Brought our car in for an oil change and they botched the job which lead to this oil spill all over our driveway upon return home. They sent a crew to clean it up but the driveway is still stained from the s job which lead to this oil spill all over our driveway upon return home. They sent a crew to clean it up but the driveway is still stained from the spill. Just called to Bill King to get this resolved only to be hung up on. This is no way to do business. Shame on you Classic Toyota! More

Every Visit, every department, every employee is knowledgeable, competent, and kind. Why would I go anywhere else? knowledgeable, competent, and kind. Why would I go anywhere else? More

I want to give a special thank you to Steve in the service department. He has gone above and beyond for service on my vehicles. He takes the time to ensure that my vehicles get the best service for service department. He has gone above and beyond for service on my vehicles. He takes the time to ensure that my vehicles get the best service for the best price. I will continue to bring my car in for service to Classic Toyota. More

Classic Toyota is a great place to buy car. The service is fast, they are very knowledgable about the cars including hybrids and the prices are fair. is fast, they are very knowledgable about the cars including hybrids and the prices are fair. More

Just bring it in. Oh sorry busy. I called on Friday and Classic Toyota Service for needed service. I wanted to make an appt on Saturday my only day off. Service guy said "just bring i I called on Friday and Classic Toyota Service for needed service. I wanted to make an appt on Saturday my only day off. Service guy said "just bring it in". I said no appt necessary for this repair? "Nope just bring it in". So traveled from Wauconda to Waukegan Classic Toyota which was 45 minutes. Arrived at 11:30 AM. Service guy said too busy can't do it today. But I called. Sorry. Well they wasted half my Saturday. Now I know it happens to everyone because they won't take appts. I've decided now to never use Classic Toyota again for service. They have no consideration for customers. More