Classic Toyota of Tyler

Renewed Faith in this Dealer! This is my 4th vehicle to purchase through this dealership. The first 2 were great experiences, however, the third wasn't. I was dis-enchanted with This is my 4th vehicle to purchase through this dealership. The first 2 were great experiences, however, the third wasn't. I was dis-enchanted with the third vehicle and now after working with Brett Norris my faith has been restored. Brett was very attentive to my need for the proper vehicle and he worked diligently to restore my faith and to find a good dependable pre-owned car that I could afford. There were a few minor cosmetic problems that had to be addressed and he made sure they were completed and that I was happy with the vehicle. Everyone at the dealership was very friendly and helpful each time I was in their location. I plan to continue using this dealership in any future transactions and highly recommend that you contact Brett as your representative in purchasing your next vehicle. More

Classic Toyota - Tyler, Tx Great dealership! Brent Hallford was very helpful and I have highly recommended him to many people who are in the market for a vehicle! Great dealership! Brent Hallford was very helpful and I have highly recommended him to many people who are in the market for a vehicle! More

Wonderful experience at a dealership Mike Taylor is my salesman and has been for several years. Mike is very polite and considerate and will work with you any way he can to get you in the Mike Taylor is my salesman and has been for several years. Mike is very polite and considerate and will work with you any way he can to get you in the car you want. I have always been pleased with every deal we have made. I would definitely recommend Mike to any of my friends. More

Excellent Coustmer Service I've had a wonderful experience with my search in looking for a vehicle The salesman, Eric Null, was informative and patient with me. was superb in pr I've had a wonderful experience with my search in looking for a vehicle The salesman, Eric Null, was informative and patient with me. was superb in providing great service throughout the process. He was genuine, helpful, I definitely recommend Classic Toyota of Tyler and Eric Null as you're go to guy about vehicles. More

Avoid the body shop My daughter picked her Mercedes from their body shop. Driving revealed a banging noise coming from the side of the car they "repaired". I looked und My daughter picked her Mercedes from their body shop. Driving revealed a banging noise coming from the side of the car they "repaired". I looked under the car and found they had not put the plastic clips back in the rocker panel after they painted it. They claim they were already missing. Does this sound like an argument you want to have with someone charging you $2580.00 to replace a fender and repair a rocker panel? If your answer is YES, contact Matt Lawson. More

They sell cars that they know are messed up. I would love to warn everyone to stay away from Classic Toyota in Tyler Texas. They have the worst customer service and they sell cars that they know I would love to warn everyone to stay away from Classic Toyota in Tyler Texas. They have the worst customer service and they sell cars that they know are bad and they will not fix the cars even if the car is under warranty. The staff at Classic Toyota have treated me terrible. Please do not buy a car from there, they are horrible and they have treated me like a dog. More

Customer Service My previous version of this post cast a dark light on this dealership, but after a recent call with the manager Phil McDaniels, that's been put aside. My previous version of this post cast a dark light on this dealership, but after a recent call with the manager Phil McDaniels, that's been put aside. It seemed that it was primarily a lack of communication and standards missed that caused the bad experience during the service on our truck. They know how to fix their mistakes, which shows a lot for their dealership. More

Gary and Brandon are guys you can trust - they were knowledgeable of their vehicles as well as of their competitors, they didn't hassle us, and helped my fiancé and I make the right choice for our firs knowledgeable of their vehicles as well as of their competitors, they didn't hassle us, and helped my fiancé and I make the right choice for our first car More

Wanted to buy a new car.....Since I live in Tyler, I went to Classic..... Did not have lots of Prius, on the lot. But I got one,Saved about $1,000.00 off MSRP. to Classic..... Did not have lots of Prius, on the lot. But I got one,Saved about $1,000.00 off MSRP. More

Hideous experience! Wanted another Toyota Camry (would have been my 4th); the ignorant Carlos ignored me to convince my spouse to buy another used Prius Thank God we unloaded this unbelievable lemon. have been my 4th); the ignorant Carlos ignored me to convince my spouse to buy another used Prius Thank God we unloaded this unbelievable lemon. We're back to buying great Toyotas from a reputable dealer who actually listens to the customer/driver! Would never, ever do business with these folks again! They have total disregard for any driver (even if they're 20 year Toyota customers). More