Classic Toyota of Tyler

Absolutely awesome customer service from Saul. My first time purchasing a car from classic. And let me tell you Saul is absolutely amazing at his job. What me and my husband loved the most, was the My first time purchasing a car from classic. And let me tell you Saul is absolutely amazing at his job. What me and my husband loved the most, was the fast customer service. Nothing compare to other Delership. More

Purchase of 2016 Jeep Cherokee Had a great experience with Classic Toyota of Tyler and especially Adam Reynolds, my new car sales representative. He did a great job and took care of Had a great experience with Classic Toyota of Tyler and especially Adam Reynolds, my new car sales representative. He did a great job and took care of me during and after the sale. I would recommend him for anyone wishing to purchase a vehicle in the Longview/ Tyler area Ray Spengler Tyler TX More

Pleasant day at Classic Toyota Being my first time to visit a dealership alone I was extremely nervous and afraid I would be pushed into buying something I didn't want. When I menti Being my first time to visit a dealership alone I was extremely nervous and afraid I would be pushed into buying something I didn't want. When I mentioned my concerns to Adam Reynolds I feel he listened and did not push me into something I didn't want. My experience with him was very pleasant and I feel like I got a very good did and what I wanted. The whole process went smooth and I couldn't of asked for anyone else to be so patient. He was great! If I was to buy another vehicle it would definitely be threw Adam Reynolds. More

Fantastic Chris Mabry is a pleasure to work with, he is very friendly and out going! I would recommend him to anyone. Best salesman at Toyota! Chris Mabry is a pleasure to work with, he is very friendly and out going! I would recommend him to anyone. Best salesman at Toyota! More

Went in for service and came out with a new van. The service center is a little lacking. While waiting we looked at new vans. Renee Dudley, salesperson, came out and showed us what they had. We were The service center is a little lacking. While waiting we looked at new vans. Renee Dudley, salesperson, came out and showed us what they had. We were not yet ready to upgrade, but Renee and Sam were able to offer a deal we couldn’t let pass by. We drove off with a new van and have been extremely pleased. More

Great service Justin Pennetta was incredibly helpful, he got me a great deal on an amazing car. He was very knowledgeable and friendly. Will definitely come back to Justin Pennetta was incredibly helpful, he got me a great deal on an amazing car. He was very knowledgeable and friendly. Will definitely come back to himin the future. More

Wonderful , very helpful Adam Reynolds was so helpful and courteous. A great asset to Toyota. Marcelo Rangel called me and helped me get a good car. I was in a mess and he hel Adam Reynolds was so helpful and courteous. A great asset to Toyota. Marcelo Rangel called me and helped me get a good car. I was in a mess and he helped me so much. I left there that night on cloud nine because someone cared about me. More

Quality thorough and attentive care! Classic Toyota was very tentive to my challenging situation and promptly addressed all of my needs. Chris Mabry was especially attentive to my request Classic Toyota was very tentive to my challenging situation and promptly addressed all of my needs. Chris Mabry was especially attentive to my requests and thorough in his explanations. He was patient to help me understand differences in vehicles better suited for me and the various ‘guarantee coverages’ Toyota offers. I only had one day off to exchange my car and Chris stuck it out with me until I was pleased with my purchase. He did extensive research and did a good job of explaining what it was I was buying and not just trying to make a sale. I felt his sincerity in quality over cost and his genuine down to earth personality helped me feel relaxed and safe about my purchase! I will definitely suggest Classic Toyota to anyone looking for a new car and if you’re looking for a friendly, honest, accurate, flexible, saleman~ Chris Mabry is Your guy! He is certain to put your needs over his own. I will most assuredly be purchasing my cars there in the future! More

very poor customer service the sales person was rude , we were told we would receive calls back no one called us back. we had to do all the follow up just to find they weren't e the sales person was rude , we were told we would receive calls back no one called us back. we had to do all the follow up just to find they weren't even working on anything. asked to speak with general manager but could only speak to biz, development manager (who was nice) they tried to help but didn't know about sales departments. The just apologized and said we dropped the ball on calling us back. we wasted an entire day waiting for communication back from this dealership. very poor customer service More

Simply Amazing It was my first time at a dealership and I was pretty nervous; however, all of that went away when I was helped by someone I had been emailing back an It was my first time at a dealership and I was pretty nervous; however, all of that went away when I was helped by someone I had been emailing back and forth. I got to test drive some vehicles and figure out what I liked and I never did once feel pressured to buy something right then and there. More