Classic Toyota

I had an extremely positive experience at this dealership. I purchased a new Rav-4 in mid-January 2012. This was my first car purchase, after 13 years. The Rav-4 was but one of my considerations. dealership. I purchased a new Rav-4 in mid-January 2012. This was my first car purchase, after 13 years. The Rav-4 was but one of my considerations. Justan A. was my salesman, and he took a lot of time to compare the professional reviews/reports of the Rav-4 to my other considerations, which sealed my decision. It was a no-pressure environment, which I also appreciated. I ultimately wanted a car in a color that was not in stock, and the dealership had my selection delivered within one day. I also liked that Justan oriented me to the new car, after I purchased it...including setting up my bluetooth. Many personnel at the dealership introduced themselves to me, including the manager, Jim Hudson. I also received follow-up calls, to ensure everything was to my satisfaction. All employees were very kind. The building itself is clean, inviting and relaxing. I would recommend this dealership to anyone--they were all very approachable and knowledgeable! More

The best experience I have ever had with a new car purchase spanning over 30 years and brands ranging from BMW to Audi to Mazda to Ford to Chevy. Kevin was the epitomy of professionalism and customer purchase spanning over 30 years and brands ranging from BMW to Audi to Mazda to Ford to Chevy. Kevin was the epitomy of professionalism and customer service. He was precise and specific in his communications, and followed through on every single item that I presented. And not only up to and including the sale, but after the sale as well. His efforts expanded to locating the exact vehicle I was looking for, and getting it within an expeditious time frame. Literally everything was perfect, and that never happens. His colleagues Nick and Ryan assisted on the day of the transaction, and all three gentlemen were not only professional and clearly knowledgeable, everyone were simply the nicest folks you could ask to do business with. I traveled 80 miles one way to deal with the folks at Classic, and it was worth every mile of travel. If anyone is looking for a Kia or Toyota, conclude with Classic Dealer Group for the best and most credible buying experience. All others should learn from the folks at Classic. More

My husband and I purchased a used car primarily through on-line communication. It was a GREAT experience. Jim Madsen and Brian M were extremely helpful, courteous, honest, and efficient. I did not want t on-line communication. It was a GREAT experience. Jim Madsen and Brian M were extremely helpful, courteous, honest, and efficient. I did not want to drive 3 hours to find out the car wasn't as "promised" via pictures and information given. We were not disappointed. They were very prepared when we arrived, so we had no wasted time. I would highly recommend this dealership, especially if working with either of these two individuals. More

Purchased my 2011 Corolla from them about 4 months ago. Everyone at the dealership was great. I could tell it was a family owned place. I had been servicing my 1989 Camry there since I moved to the area Everyone at the dealership was great. I could tell it was a family owned place. I had been servicing my 1989 Camry there since I moved to the area in 2005 and love the service department. Seems like all the same people have worked there ever since I started going there for serivce. I like it that when I walk in they know my name and treat me like family. The staff was incredibly knoledgeable about the cars! Leo was great. More

I researched the 2011 Toyota Tacoma extensively and located the Classic Toyota dealership in Waukegan, IL as offering the best deal. Jim Madsen provided professional and courteous information and serv located the Classic Toyota dealership in Waukegan, IL as offering the best deal. Jim Madsen provided professional and courteous information and service. I am very happy with my purchase and recommend Jim if you are in the marker for a new vehicle. More

Service manager has a bad attitude and refused to work on my car because I rated his service bad. I took my car for an Oil change and because my car was leaking hydraulic fluid, they did the Oil change becau my car because I rated his service bad. I took my car for an Oil change and because my car was leaking hydraulic fluid, they did the Oil change because I paid but they refused to fix the hydraulic leak because I am cover under warranty so his excuse was because I rated their first service Bad. I only have 5000 miles on my car and is already leaking hydraulic fluid. More

I traded in my 2003 Elantra for a used kia Optima last week. My husband and I just had another kid and were torn between the Optima and the Sonata. We ended up going with the Optima because we got the pr week. My husband and I just had another kid and were torn between the Optima and the Sonata. We ended up going with the Optima because we got the price down well below the Sonata for the features. Classic Kia was great to work with and I would definitely recommend working with them. More