Classic Toyota

Great Sales Staff Miranda and Kashif did a wonderful job in facilitating our sales experience in purchasing a new Toyota. They were professional and provided clear, co Miranda and Kashif did a wonderful job in facilitating our sales experience in purchasing a new Toyota. They were professional and provided clear, concise information regarding the car being purchased, financing alternatives, and service after the sale info. The negotiation was fair and satisfactory. More

Excellent dealership Miranda Morgan made my experience of buying my new Toyota as pleasant as possible. Everyone there was very helpful and went above and beyond in helpin Miranda Morgan made my experience of buying my new Toyota as pleasant as possible. Everyone there was very helpful and went above and beyond in helping me choose my vehicle and my options of payment and so forth. Highly recommend this dealership. More

Just bring it in. Oh sorry busy. I called on Friday and Classic Toyota Service for needed service. I wanted to make an appt on Saturday my only day off. Service guy said "just bring i I called on Friday and Classic Toyota Service for needed service. I wanted to make an appt on Saturday my only day off. Service guy said "just bring it in". I said no appt necessary for this repair? "Nope just bring it in". So traveled from Wauconda to Waukegan Classic Toyota which was 45 minutes. Arrived at 11:30 AM. Service guy said too busy can't do it today. But I called. Sorry. Well they wasted half my Saturday. Now I know it happens to everyone because they won't take appts. I've decided now to never use Classic Toyota again for service. They have no consideration for customers. More

Great Car Buying Experience! I was looking to buy a 2018 4Runner and had emailed several dealerships requesting quotes for ordering a car with exact options I wanted. Kashif Mirza I was looking to buy a 2018 4Runner and had emailed several dealerships requesting quotes for ordering a car with exact options I wanted. Kashif Mirza from Classic Toyota responded with the best price and no pressure to buy a car that was already in their inventory with "close to options". When we went to meet Kashif, another Classic employee met us at the door and walked us over to Kashis's office (nice touch). Kashif told us that there was a car currently being built that was what I wanted minus the options (which could be added on at the dealership). We put down our deposit and the next day he called to say that he was able to get the original order changed and have my options put on at the factory. When the car was delivered to Classic however, Kashif saw that it was missing the options. He immediately got the parts to the dealership and installed within 24 hours. So when my wife and I came the next day to pick up the car, everything was ready and exactly as I had ordered. To save us time, Kashif made sure the majority of paperwork was already done. He introduced us to Mark (Finance) who was great too. No pressure to buy extended warranty or other options. He just asked if I wanted them and had us sign a couple papers and we were done. Kashif had already put on my plates on the car while we were with Mark. He then went over all the controls and features on the car, including a detailed walk through on the Navigation/Audio system. Kashif then gave us a tour of the service department and introduced us to the service manager. He asked if I had any questions and then I was on my way in my new car. I've bought many cars over the years, but this was the best car buying experience that I have had. I can't recommend Kashif and Classic enough, they truly know how to treat their customers right. More

Best Car Sales and Toyota Service is all of Chicagoland Just purchased my 3rd car in 16 years from Classic Toyota in Waukegan. Kashif Mirza made this deal painless! I was in out with my new 2017 Corolla LE Just purchased my 3rd car in 16 years from Classic Toyota in Waukegan. Kashif Mirza made this deal painless! I was in out with my new 2017 Corolla LE in hour and 20 minutes! Aside from getting the opportunity to work with one of the top Sales guys there, their Service Department is the BEST is the Chicago! Bill King and his awesome Service Department team are awesome! I have trusted this dealership to care for all of my cars needs. They are honest and do not try to over sell you on anything like other dealerships do. The value you get out this Service Department is 2nd to none. I've dealt with a couple of other area Toyota Service Dealerships, but none of them compare to Classic, this place Rocks! More

Like family . Kashif has been our one stop for auto purchases since we first met him-4 and counting. All of our interactions with the Classic staff have been excell Kashif has been our one stop for auto purchases since we first met him-4 and counting. All of our interactions with the Classic staff have been excellent! Great professionalism on all levels . More

Best buying erxperience ever I felt so welcome when driving up. The friendliness was everywhere whoever crossed your path. This was the best buying experience I have ever had in I felt so welcome when driving up. The friendliness was everywhere whoever crossed your path. This was the best buying experience I have ever had in many years of car buying More

A Great Experience. Very friendly salesman We were looking for a Toyota Tundra to replace the one my husband had an accident in. The well built frame of this truck saved his life. It withstood We were looking for a Toyota Tundra to replace the one my husband had an accident in. The well built frame of this truck saved his life. It withstood hitting a semi head on. We found the Dealership online and it had just what we were looking for. Although it was a 4 hour drive to get there, It was so worth the trip, We fell in love with this Toyota Tundra. It was everything the salesman Tyler told us and more. We couldn't be happier. Tyler was so kind and he had everything ready to go to make it an easy purchase so we could get back on the road home. Thank you Tyler and Classic Toyota for making my husband's dream a reality. More

Very friendly, very helpful We wanted to upgrade our Toyota to take advantage of the wonderful safety features on the car. Our experience at another dealership did not leave us w We wanted to upgrade our Toyota to take advantage of the wonderful safety features on the car. Our experience at another dealership did not leave us with a good feeling. Classic has always been honest, friendly, and helpful. We spoke with Rubin Rodriguez who spent time explaining the new features on the car. He introduced us to Randy Meyer, who drove the model we were looking at and give us first hand experience. He even let me drive his personal car! Both sales representatives answered questions and looked up more information, if necessary. I stopped in numerous times with more questions, as they were always very accommodating. Three of our children also work with Classic, and are very pleased with care and service of the dealership. We love Classic Toyota! CMSheridan More

Horrible email experience Kevin Michelson responded to my email inquiry. He pressed me for a specific time to come in. Then he email'ed me that morning (it was raining) saying Kevin Michelson responded to my email inquiry. He pressed me for a specific time to come in. Then he email'ed me that morning (it was raining) saying we had an appointment. To me appointment implies some type of obligation. When I said I did not make an appointment he sent me one of my emails and said "any of this look familiar". How condescending and arrogant when your trying to sell someone a car. I hate shopping for cars and wish they could replace salesman with robots or apps. so I don't have to deal with salesman. More