Classic Toyota

I would like to express my concerns regarding my recent experience with this employee. I found the interaction to be unprofessional, as I was advised not to return my vehicle to the dealership despite it b experience with this employee. I found the interaction to be unprofessional, as I was advised not to return my vehicle to the dealership despite it being under warranty. Additionally, I felt that the assessment of my car was not conducted thoroughly. I believe it's important for customers to feel valued and supported, especially when it comes to warranty services. Thank you for considering my feedback. More

Miguel Saavedra at the Waukegan location was pretty helpful and knowledgeable, he made our experience pretty easy. I recommend him 100% please stop by and visit him. helpful and knowledgeable, he made our experience pretty easy. I recommend him 100% please stop by and visit him. More

Collaborate with Peter, who has been an absolute gem in securing the perfect truck and ensuring we get the best deal possible. We are truly grateful for all his assistance and wish him nothing but blessing securing the perfect truck and ensuring we get the best deal possible. We are truly grateful for all his assistance and wish him nothing but blessings and hope to catch him at church soon. John 3:16 More

We recently traded in an older auto and Peter Lee (also Peter Sy) helped us find two used car that were good choices for us. One was a Toyota Venza with 55,000 miles, the other a 2020 Rav 4 Hybrid with onl Peter Sy) helped us find two used car that were good choices for us. One was a Toyota Venza with 55,000 miles, the other a 2020 Rav 4 Hybrid with only 21,000 miles. Peter was very patient as we took our time to test drive both vehicles We left the dealership with the RAV 4. Our other reason is the excellent service department. We have bought 5 Toyotas over the last 20 years, and all servicing is done at Classic. Their service department is excellent. A happy buyer, AL Caldwell More

We much appreciated the service we received at Classic Toyota. Much thanks specifically to sales rep Peter Lee, who took care of us. He helped save us a lot of time by getting our Toyota Camry ready for o Toyota. Much thanks specifically to sales rep Peter Lee, who took care of us. He helped save us a lot of time by getting our Toyota Camry ready for our appointment before we got there and got management to agree to holding the vehicle for the next 3 days for us as we were awaiting funds to transfer into our payment account so we could finish cashing out the vehicle (after already paying an initial $4000). We would not mind working with Peter and the staff there at Classic Toyota again in the future. More

The Essence of Classic and its Meaning for Value By David Soley According to Chat GPT, the term "classic “is defined as something that has been judged over time to be of the highest quality and outs David Soley According to Chat GPT, the term "classic “is defined as something that has been judged over time to be of the highest quality and outstanding of its kind. It can also be said that classic is a term used to describe something that is universally acknowledged as excellent or definitive in its category. From my perspective classic represents an offering that is distinctive and holds unique characteristics of high quality and sustaining value. Value and quality are immediately recognized, not requiring deafening announcements or proclamations. It was frustrating contacting dealers and experiencing uncommon sales pitches including a sales pitch for a car that did not exist or finding out purchasing a car same day was against company policy. Not giving up I contacted Classic Toyota in Waukegan. Introduced to Peter Sy……I had my first normal and professional conversation. I told Peter my frustrations, asking if they had the same policies. Peter in his truly kind and understanding way said Classic Toyota was not like everyone else. He also expressed some compassion for what I had experienced on my first day and second day contacting other dealers. I told Peter we purchased a used Toyota Camry from Classic Toyota years ago and were impressed by their professionalism and knowledge. I told him if was ok to purchase a used car I saw on their webpage today paying cash for the car. To my delight Peter said yes. I then told him my wife was out for a while and I had no way of getting to Classic Toyota. He then did something I never got from any other car dealership. I got his trust, …. I also got Peter’s commitment to serve me. I also started questioning myself……why I had ignored Classic Toyota for so many years…. Peter proved it by driving to our home about 35 minutes away, picking me up, waiting for me to have my lunch, and then driving me to Classic Toyota. I was amazed at how process driven Peter was as we sat down, going over the details of the car and then surprised me a great deal. It was the first time I had gotten a deal with any Honda or Toyota. Peter then took me to my wife’s and my new car. Looking at the service bay I was amazed at every car station and how it was meticulously organized. The floor was immaculately clean. When Peter opened the hood for me to see the engine it was perfectly cleaned and polished for my view. I watched and observed what was going on around me. Staff and management acknowledged me yet were helpful when I asked questions and respected our privacy. Professionalism was all over the place. There was no obnoxious or loud talking or carrying by anyone on the floor or on the service bays. Being in the management consulting industry I felt like I was in one of the consulting offices I would travel to do project work. As I was observing this, I was asking myself why other dealerships could not create this kind of sales and services culture, showing respect for customers or prospects. Then I remembered the word and definition of classic. I then saw its significance and understanding the relationship to the name Classic Toyota. Classic Toyota is a place of “highest quality and outstanding of its kind” ……an organization “universally acknowledged as excellent or definitive in its category.” I then remembered Peter Sy, and once again realized Peter was “distinctive and holds unique characteristics of high quality and sustaining value.” I strongly recommend Classic Toyota, and I encourage you to begin your buying experience with Peter Sy. It will be an occurrence worth remembering and sharing with your friends. In closing I will share these words. Find Your Value at Classic Toyota More

We were very pleased with our experience at Toyota Classic. Staff were accommodating and approchable specially to Mr. Peter Sy. Hes friendly, knowleageable and helpful. I highly recommend this place. Classic. Staff were accommodating and approchable specially to Mr. Peter Sy. Hes friendly, knowleageable and helpful. I highly recommend this place. They give advices first. We felt a great deal and suit what we wanted. I would recommend to others. More

Classic Toyota made the process smooth and straight forward. Miguel Saavedra went above and beyond to assist me and answer all my questions! I appreciate the top notch customer service I received and a forward. Miguel Saavedra went above and beyond to assist me and answer all my questions! I appreciate the top notch customer service I received and am happy with my purchase. More

Me atendió muy bien miguel fue excelente aciendo su trabajo me gustó mucho como me enseñó todo lo del contrato y el auto gracias trabajo me gustó mucho como me enseñó todo lo del contrato y el auto gracias More

Miguel Saavedra is such a nice Man! He helped me with a purchase and made sure I understood the whole process thoroughly! Overall had a great experience and am very happy with my purcha He helped me with a purchase and made sure I understood the whole process thoroughly! Overall had a great experience and am very happy with my purchase! More