Classic Toyota Hampton

Deceitfulness and Poor Service We were pushed into a car, told that we would only be financed for one and were ignored every time we asked to look at another. Then there were $3000 We were pushed into a car, told that we would only be financed for one and were ignored every time we asked to look at another. Then there were $3000 worth of expenses that were not explained to us (which of course we got blamed for because we signed the papers. The papers that they were rushing us to sign without explaining)! We asked several times what the final price was and the only answer we got was what our monthly payment would be. I'm making sure to tell all of my military peers not to buy from here, because although we were happy to finally be approved for financing after bankruptcy, all we got was deceitfulness. OH! And lets not forget that they guilt trip you to give a 10/10 on their survey. If it's not a 10, they fail, and if they fail, they don't get paid (supposedly). We also paid $300 for a stupid pin stripe that wasn't on the car and when asked about it were ignored. By the way, if you call them a hundred times you might be lucky if you can get a hold of the right person once. They said like 6 times that they would call us back and never did. Happy to have a car. Sad to have it from them. More

Failed State Inspction Took my car here for a state inspection. Car failed due to needing a new gasket at the muffler and a new clamp at the manifold. The muffler gasket rep Took my car here for a state inspection. Car failed due to needing a new gasket at the muffler and a new clamp at the manifold. The muffler gasket replacement was going to be about 250 and the clamp another 71. I decide that's too expensive and take it else where to do the work. Bring the car back to complete the inspection and they fail me again citing a doughnut gasket is needed at the manifold. This was not on the original estimate and is another 250. I ask why it wasn't on the original estimate and get told the other mechanic should have replaced it when the spring clamp was replaced and that they would have replaced it as part of their standard process had i gotten the work done there. So tell me priority toyota if I had gotten the work done there when would you have told me about the additional 250 dollars in work required on top of the already 350 you quoted me? Before paying the originally quoted 350 and getting the work done or after? Don't get your used car serviced here. More

Awsome Tom was my salesman! He did a phenomenal job, working hard to get me what I wanted. He stayed in contact with me during the process and continued to Tom was my salesman! He did a phenomenal job, working hard to get me what I wanted. He stayed in contact with me during the process and continued to do everything he could to meet my demands! More

Amazing Customer Service My car buying experience was awesome! Sydney was extremely helpful, thorough, and made the process of buying a new car so easy. I would highly recom My car buying experience was awesome! Sydney was extremely helpful, thorough, and made the process of buying a new car so easy. I would highly recommend this dealership if you are in the market for a vehicle. If you do choose Priority Toyota Hampton then be sure to ask for Sydney! More

Waste of time! Not impressed with this dealership, the sales teams or customer service. There’s no way a customer should be tracking down their sales rep for status Not impressed with this dealership, the sales teams or customer service. There’s no way a customer should be tracking down their sales rep for status of a purchase and getting no response or update! This was the worst possible car buying experience. I was happy to take my business elsewhere and leave in a brand new car! More

GREAT EXPERIENCE Tom and Farhan really went to bat for us... Both helped us get into a new vehicle and worked not only with us but the bank...we are VERY GRATEFUL..wi Tom and Farhan really went to bat for us... Both helped us get into a new vehicle and worked not only with us but the bank...we are VERY GRATEFUL..will be going back to purchase my husband truck.... More

All-around good experience Came in looking for a certain mileage at a certain price, Ryan picked out exactly the right car for me right away, and Farhan helped make the paperwor Came in looking for a certain mileage at a certain price, Ryan picked out exactly the right car for me right away, and Farhan helped make the paperwork a breeze. Buying a new or used car can be a huge hassle, but Ryan and Farhan made it a good experience More

Great! Tried to buy a new car, working with Tom Dorman. The dealership didn't have what I wanted. Tom found EXACTLY what I wanted at a dealership in Vermon Tried to buy a new car, working with Tom Dorman. The dealership didn't have what I wanted. Tom found EXACTLY what I wanted at a dealership in Vermont. Tom had it shipped to Hampton at no cost to me. Pretty Impressive! More

Polite, Knowledgeable, Helpful I was able to schedule a last minute appointment while visiting back home, and Devin made sure my car was taken care of before I left to travel the ro I was able to schedule a last minute appointment while visiting back home, and Devin made sure my car was taken care of before I left to travel the road. Very attentive, polite and extended a helpful hand. Thanks Devin! More

Great success They were very professional, quick and their hospitality was second to none. Tom Dorman worked with me very well making sure to meet all of my accommo They were very professional, quick and their hospitality was second to none. Tom Dorman worked with me very well making sure to meet all of my accommodations. Very grateful with how my time here went. More