Classic Toyota Hampton

Worst dealership every and I purchased over 4 new vehicles from Toyota in California (((where service was AMAZING Hemet Toyota CA))) I have called and even made a scene and still no help!!! I had a a vehicles from Toyota in California (((where service was AMAZING Hemet Toyota CA))) I have called and even made a scene and still no help!!! I had a antique Toyota there for service. Vehicle came in for inspect and left with dead battery, massive fuel leak ((mechanic said surprised it didn’t burn to ground)), the fuel system destroyed! Required new carburetor new fuel filters and pump and gas tank had to be removed and clean due to service not draining tank. The vehicle failed inspection with tons of items even though vehicle was inspected and serviced a year prior at Toyota and vehicle never even place into use because they never fixed windshield leak that I paid to fix. I have spoken with manager and he told me he never runs form issue we’ll buddy you running! This is only a small list of things that has been horrible at this dealership!!! Go to a different city!!! This dealership is garbage!! I can confirm they will take your money and give you excuses I do consider myself lucky as I am blessed enough to absorb a bill for over 1700 hundred dollars to fix all damage created by Toyota of Hampton. If your a regular working man don’t be a victim and let them destroy your life and vehicle by being completely unaccountable for anything they do. All of fuel system ruin by contamination. Common sense you removed tank now fuel leaking and fuel system plugged not their fault of course!!!! Way to go guys your a scam and untouchable More

Polite & prompt service! Service Advisor Maggie and team made my trip to Priority Toyota in Hampton today a great experience. Full 10K servicing And a state inspection in Les Service Advisor Maggie and team made my trip to Priority Toyota in Hampton today a great experience. Full 10K servicing And a state inspection in Less than an hour. I sure plan to go back to them for future work. More

Tyler made buying a new tacoma very enjoyable. and Amber made financing easy. Laurin insured I got the added protection to keep the value of the truck to the max. I'm looking forward using the lif and Amber made financing easy. Laurin insured I got the added protection to keep the value of the truck to the max. I'm looking forward using the life time service. Tyler made sure myself and my felt comfortable and treated us with respect he was upfornt and had no problems making sure we understood what we where getting into. even though the model and color where not available at the time of purchase i feltlike we made the correct buying decision. The Tacoma in white still out classes my father's ford ranger in both towing and styling. love my truck More

Thanks Jose and Devin! #bestserviceteam! Awesome, amazing, funny and friendly! amazing, funny and friendly! More

I strongly recommend Ms. Shawn for service. She understands my needs and necessities. Also, she is very courteous and proactive for my request. I am happy with her attitude. Thank you Ms. Shawn. I understands my needs and necessities. Also, she is very courteous and proactive for my request. I am happy with her attitude. Thank you Ms. Shawn. I give five stars. More

Made an appointment with one sales associate, but when we arrived we found out that we had been assigned to someone else. (not that big of a deal, but still strange that we were never told) On my initial arrived we found out that we had been assigned to someone else. (not that big of a deal, but still strange that we were never told) On my initial call, we were made to believe that the models of cars we wanted to see were in stock, but when we got there that was not true. The salesman then tried to pressure us into buying a more expensive trim with more expensive options when we didn't want to. We also felt like he did not treat my wife with the same respect that I was treated with. I understand stocks are low for cars right now, but I'm not going to overspend on frivolous options that I do not want when that money could be spent on other things. The salesman did not seem to understand and made me feel like I was being a big inconvenience for saying the options I wanted. tl;dr: not worth you time. go somewhere else More

Most horrible experience ever. On the phone I asked for a female sales associate. When I arrived they partnered us with Todd. Should have been my 1st warning. We purchased a Sienna Platinum on a Saturday tha female sales associate. When I arrived they partnered us with Todd. Should have been my 1st warning. We purchased a Sienna Platinum on a Saturday that was to be delivered in about a week. Put a $6000 down payment on the vehicle. 4 days later when I called, I found out it was sold before our contract was finalized the day we were there, but no one informed us. Asked to be informed about their search to find another car similar to the one we signed paperwork on. I had to call each day to find information. When I expressed my feeling to them that I felt they were not being truthful, the salesperson immediately called me back and said his manager told him to return my money. When I called to speak with the general manager he declined to take my call. Later I spoke with the Inventory manager who was kind and ultimately refunded my money. I went to another dealership and went to sign the contract - I found that Priority had locked a higher interest rate with Toyota Financial than the one they had put in the contract so Toyota Financial was unable to get me the lower interest rate I qualified for. Doubly Screwed by this dealership! Made the mistake of not reading reviews prior to coming here. Will never make the mistake again. Be careful at this dealership. More

Every time I go for service, I have an excellent experience. I always go to Jose, he makes sure everything I need is taken care of and always gives accurate quotes/wait times for service and he’s ve experience. I always go to Jose, he makes sure everything I need is taken care of and always gives accurate quotes/wait times for service and he’s very friendly. He and the rest of the staff I’ve encountered are always very nice More

If i could give -10 stars i would.This dealership is the If i could give -10 stars i would. This dealership is the worst place to do business. My wife and I traded our cars in and they were supposed to pay If i could give -10 stars i would. This dealership is the worst place to do business. My wife and I traded our cars in and they were supposed to pay off both of them. This was 4/14/2021 and its now 5/11/2021 and they have not paid off our vehicles and after contacting honda because both of our accounts are past due they also didn’t obtain the correct pay off amount so Toyota told us “that’s not our problem, and we have to pay it” Every time i call or go into the store i get told something different and they lie straight to my face and say they have paid the car off. They also have xxxxty service the day i got the car which hasn’t even been a month when i got home my tire pressure light was on. Get it checked and there is a nail in the tire. Now after spending thousands of dollars they tell me i have to pay for the tire. Now i was told when buying all the extended warranties that my tires were covered, which they lied. I received the car that they drove down from northern VA with a nail in my tire. Don’t do business with this dealership they do not care all they do is lie and steal money from you. More

If my vehicle broke down directly in front of Priority Toyota Hampton where I purchased it I would still call a tow truck to take my car elsewhere to be serviced. They can’t do ANYTHING for me, not even a Toyota Hampton where I purchased it I would still call a tow truck to take my car elsewhere to be serviced. They can’t do ANYTHING for me, not even a free service! The service department communication is horrible and I completely have ZERO trust in them. I DO NOT AND WILL NOT RECOMMEND. There’s no integrity. Don’t leave your car with these people. More