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Classic Toyota Hampton

Hampton, VA

2.0
114 Reviews

2301 W Mercury Blvd

Hampton, VA

23666

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Showing 114 reviews

June 22, 2023

Sold me a used Lexus that needs thousands of dollars worth of work. Upper oil pan leak $3500. AC compressor $2200. AC door actuator $1900 CV axle $850. Overhead DVD system fell from the roof. Unrepairab More

by Lillypop
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Gregory, Adam, Dave
Jul 03, 2023 -

Classic Toyota Hampton responded

We apologize for your poor experience with our dealership. We never want our customers to feel this way. If you have further concerns, we encourage you to reach out to priorityrep@priorityauto.com. Thank you.

Jul 03, 2023 -

Lillypop responded

This problem should have been dealt with when I brought it up to your sales manager in May. They chose not to do the right thing.

May 20, 2023

TERRIBLE EXPERIENCE with Priority Toyota Hampton! !! Bait and switch on terms of deal when they tried to add $4995 markup over MSRP. Sales manager was very rude. Only lifetime benefit that came out of More

by Dreama
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
David Jones
Jun 13, 2023 -

Classic Toyota Hampton responded

We are extremely sorry to hear of your poor experience with our dealership. Please reach out to priorityrep@priorityauto.com with further concerns regarding your experience. Thank you.

February 27, 2023

I purchased a used 2014 bmw x3 november 16 2022 I was told the car was in amazing shape I didn’t purchase a warranty because it was 2,800 for 30,000 I My heated steering wheel wasn’t coming on so I to More

by creamy757
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Chris Colbert general manager
Mar 02, 2023 -

Classic Toyota Hampton responded

We apologize for your poor experience with our dealership. We never want our customers to feel this way. If you have further concerns, we encourage you to reach out to priorityrep@priorityauto.com. Thank you.

Mar 02, 2023 -

creamy757 responded

I did reach out to them as a matter of fact I spoke to the manager of the dealership Mr Chris Cobert he was no help I am speaking with the local new station 10on our side and all social media outlets I’m also reaching out the corporate office I feel I was treated this we way because I am a African American Woman Trust me it’s not over you all or crooks just look at these reviews and the ones on BB

October 19, 2022

I purchased a car from here about 2 weeks ago and I am enjoying it. I had a very great salesperson. Yanira made the car buying process less stressful. She helped me pick the perfect car for me. She let me More

by Taetaej08
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yanira Perez Riveria
Oct 24, 2022 -

Classic Toyota Hampton responded

Great news! Thank you so much for sharing your experience with our dealership with us! We look forward to working with you again in the future.

October 09, 2022

$5995 dealer markup on a GR86 with a $29,500 sticker price. They also required a $1000 NON-REFUNDABLE deposit on a vehicle in transit! No, thank you!! And watch the attitudes change when you decline More

by tmchenry201
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ethon ? 3 stars.
Oct 18, 2022 -

Classic Toyota Hampton responded

We apologize for your poor experience with our dealership. We never want our customers to feel this way. If you have further concerns, we encourage you to reach out to priorityrep@priorityauto.com.

September 03, 2022

On July 19th my daughter & I purchased a car from this dealership not even 2 weeks there was engine problems with the car. And this dealership has done nothing to assist in the repairs. So basically they More

by Kanaali27
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Paul Parker
Sep 08, 2022 -

Classic Toyota Hampton responded

Hi there. We are sorry to hear of your poor experience. We never want our customers to feel this way. We encourage you to reach out to priorityrep@priorityauto.com with further concerns regarding your recent experience.

June 19, 2022

Priority Toyota Hampton went out of their way to find the exact RAV4 I wanted. They kept in touch with me during the whole process. It was delivered to me in Delaware. Huge thanks to Bob Johns and his gr More

by vijennings
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Johns
Jun 23, 2022 -

Classic Toyota Hampton responded

Thank you so much for your great review of our dealership! We look forward to working with you again in the future!

Jun 23, 2022 -

vijennings responded

Will definitely buy from you again😃

June 09, 2022

Poor customer service! ! Put a deposit on a vehicle that we could come to terms with the $5000.00 mark because I found the exact same vehicle in another state with no mark u More

by trentbetts64
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Christian Colbert
Jun 13, 2022 -

Classic Toyota Hampton responded

We apologize for your poor experience with our dealership. We never want our customers to feel this way. If you have further concerns, we encourage you to reach out to priorityrep@priorityauto.com.

June 09, 2022

After robbing a 19-year-old girl by selling her a $40,000 Toyota Corolla. The dealership then called and threatened her with legal action for writing a bad review of them online. Because apparently they forc More

by Sergeant First Class
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jim Germain, Paul Parker, Jim Smalley
Jun 23, 2022 -

Classic Toyota Hampton responded

Hi there. We are extremely sorry to hear of your experience with our dealership. We never want our customers to feel this way. If you have further concerns regarding your experience, we encourage you to reach out to priorityrep@priorityauto.com. From there, we can work to resolve the issues you are experiencing. Thank you.

June 09, 2022

This dealership just sold a 19 year old girl a $40,000 Toyota Corolla. That is actual robbery. The sale person was Paul Parker. When asked why the Finance guy said everyone has markups on all vehicles and More

by Sergeant First Class
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jim Germain, Paul Parker, Jim Smalley
Jun 13, 2022 -

Classic Toyota Hampton responded

Hi there. We apologize for your poor experience with our dealership. We never want our customers to feel this way. If you have further concerns regarding your experience, we encourage you to reach out to priorityrep@priorityauto.com.

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