Classic Toyota Hampton
Hampton, VA
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Sold me a used Lexus that needs thousands of dollars worth of work. Upper oil pan leak $3500. AC compressor $2200. AC door actuator $1900 CV axle $850. Overhead DVD system fell from the roof. Unrepairab worth of work. Upper oil pan leak $3500. AC compressor $2200. AC door actuator $1900 CV axle $850. Overhead DVD system fell from the roof. Unrepairable. Priceless. The GM at that store said they did nothing wrong because it was as is. 862 miles 1 month of ownership and it needs all of this work. Take your business elsewhere. United States Postal Employee here. Trying to take care of my family and they pull this stunt on us. At first they offered to buy the car back 5000 less than what I paid and lose my deposit and have to pay document fee again. Over the next few weeks of me bickering they said I wouldn’t have to pay the document fee but they would hear about it from higher ups. And my deposit could be moved and they would try to get as close to what I paid for the Lexus. Initially I was going to do it, but I thought about it for a few hours. I decided to not give them any business every again. They took advantage of my family. Be careful of dealers who do this. More
TERRIBLE EXPERIENCE with Priority Toyota Hampton! !! Bait and switch on terms of deal when they tried to add $4995 markup over MSRP. Sales manager was very rude. Only lifetime benefit that came out of !! Bait and switch on terms of deal when they tried to add $4995 markup over MSRP. Sales manager was very rude. Only lifetime benefit that came out of the interaction was they lost a potential new customer FOREVER! More
I purchased a used 2014 bmw x3 november 16 2022 I was told the car was in amazing shape I didn’t purchase a warranty because it was 2,800 for 30,000 I My heated steering wheel wasn’t coming on so I to told the car was in amazing shape I didn’t purchase a warranty because it was 2,800 for 30,000 I My heated steering wheel wasn’t coming on so I took the car to the local bmw dealership to have it checked out they did a diagnostics and told me it had two potentially three oil leaks that would cost 4,000 to repair . i was in shock I have had the car 3 months and I have put 1,300 miles on it I was offered an over priced drivetrain warranty for 2,800 for 30.000 miles I declined it because I felt it wasn’t worth it so ( I don’t have a warranty ) I took it back to the dealership to find out why did they sell me this car without repairing it first ? To backtrack I had already came back to the dealership on a previous visit when the service light came on telling me I needed new brake pads. Mind you after purchasing the car three weeks prior. The head over used cars told me I didn’t need break pads they just didn’t know how to reset the service warning message. the manager then sent me to the same bmw dealership that did the previous diagnostics to have them reset the computer in the car . I feel the mechanic department doesn’t know how to work on a BMW properly seeing that it is a Toyota dealership. I was hoping they would try to resolve the problem I even asked them to do their own diagnostics however they declined and told me I should have purchased the warranty. The problem I have with this dealership is they knew it was a leak but didn’t know how to service the bmw properly . there is honor system and they should take responsibility for selling this car without proper maintenance . Anyone would know that puting 1,300 miles on a car didn’t cause 3oil leaks I will get the car fixed but I plan on making sure this never happens again Joie Wallace More
I purchased a car from here about 2 weeks ago and I am enjoying it. I had a very great salesperson. Yanira made the car buying process less stressful. She helped me pick the perfect car for me. She let me enjoying it. I had a very great salesperson. Yanira made the car buying process less stressful. She helped me pick the perfect car for me. She let me know about all the services I could get done there.She was very helpful and and answered my questions great. Thank you More
$5995 dealer markup on a GR86 with a $29,500 sticker price. They also required a $1000 NON-REFUNDABLE deposit on a vehicle in transit! No, thank you!! And watch the attitudes change when you decline price. They also required a $1000 NON-REFUNDABLE deposit on a vehicle in transit! No, thank you!! And watch the attitudes change when you decline the dealership add-ons (paint protection, interior protection, etc.). More
On July 19th my daughter & I purchased a car from this dealership not even 2 weeks there was engine problems with the car. And this dealership has done nothing to assist in the repairs. So basically they dealership not even 2 weeks there was engine problems with the car. And this dealership has done nothing to assist in the repairs. So basically they sold us a crappy car. We are $4600 in repairs cost & the car engine is still having the same problem. I recommend not buying any cars from Hampton Priority Toyota. We were promised this was a reliable car. Now I have a senior in college without a car to get around. More
Priority Toyota Hampton went out of their way to find the exact RAV4 I wanted. They kept in touch with me during the whole process. It was delivered to me in Delaware. Huge thanks to Bob Johns and his gr exact RAV4 I wanted. They kept in touch with me during the whole process. It was delivered to me in Delaware. Huge thanks to Bob Johns and his great associates. Loved the service and love the car. Highly recommend Priority Toyota Hampton. More
Poor customer service! ! Put a deposit on a vehicle that we could come to terms with the $5000.00 mark because I found the exact same vehicle in another state with no mark u ! Put a deposit on a vehicle that we could come to terms with the $5000.00 mark because I found the exact same vehicle in another state with no mark up. Priorty wouldn't budge and won't give me my deposit back. Their wasn't anything in writing nor was I told that it was nonrefundable. After speaking with the General Manager he said that he would look into it and give me a call and I'm still waiting. Buyer beware!! More
After robbing a 19-year-old girl by selling her a $40,000 Toyota Corolla. The dealership then called and threatened her with legal action for writing a bad review of them online. Because apparently they forc Toyota Corolla. The dealership then called and threatened her with legal action for writing a bad review of them online. Because apparently they forced her to sign an agreement stating that she will not write any bad online reviews of the dealership. She didn’t write the review she didn’t write this review and I didn’t sign an agreement with you. More
This dealership just sold a 19 year old girl a $40,000 Toyota Corolla. That is actual robbery. The sale person was Paul Parker. When asked why the Finance guy said everyone has markups on all vehicles and Toyota Corolla. That is actual robbery. The sale person was Paul Parker. When asked why the Finance guy said everyone has markups on all vehicles and he was trying to get it down for her. More