Classic Nissan Williamsburg - Service Center

As always, the service department at Classic Nissan did a wonderful job getting my car in and out in a very timely manner, with easy online scheduling and a seamless service appointment. Ben, my service adv wonderful job getting my car in and out in a very timely manner, with easy online scheduling and a seamless service appointment. Ben, my service advisor, is always thorough, attentive to my schedule, and does an excellent job helping to make sure my appointment and car are handled with care. In addition, Ben makes sure Tawa, my service tech, is available for my appointment. Tawa services my car well, keeps it clean, and checks for other issues. Thanks to all the service team at Classic Nissan.. well done! More

Bought a Frontier new 3+ years ago. I never have liked dealers until I purchased from Classic Nissan. They do all of the services and are very exceptional!!! Very easy to schedule onli I never have liked dealers until I purchased from Classic Nissan. They do all of the services and are very exceptional!!! Very easy to schedule online or phone call. The Team is Very professional with no pressure for extra items. They are always on time, stay in communication to keep you updated, and never had any surprises as they call before doing anything. I will add also that the sales Team was Great during my purchase. The last Nissan dealer I purchased from when I got a service...the sales Team would try to get you to look at new vehicles... None of this at Classic. Highly recommend for purchases and service. More

I was in town recently and noticed that my tire pressure was extremely low so I reached out to the local Nissan Dealer in Williamsburg. I arrived at the service department and encountered a very nice man b was extremely low so I reached out to the local Nissan Dealer in Williamsburg. I arrived at the service department and encountered a very nice man by the name of Brian Phipps. He was extremely nice to us and I highly recommend that you allow him to service your car needs. I had just purchased my Nissan Rogue and picked up a nail in my tire. Thanks again Brian! I appreciate your kindness as well as your professionalism!!! F. Johnson More

I chose to have all our vehicles serviced at Classic Nissan Williamsburg because of Brian Phipps, I continue to have them serviced at Classic because of Brian, Steven, Kiera and the service team. They Nissan Williamsburg because of Brian Phipps, I continue to have them serviced at Classic because of Brian, Steven, Kiera and the service team. They are professional, and that's what I look for in a service team. I'm a "gear head" from way back but confine my mechanical work, these days, to my motorcycles. For my car, my wife's car and my two daughters cars, I TRUST them to the team at Classic Nissan Williamsburg. You should too. More

Having purchased this car previously from this establishment, I was guaranteed oil changes for life in my contract while purchasing the car. Last time I went in the spontaneously changed to chargi establishment, I was guaranteed oil changes for life in my contract while purchasing the car. Last time I went in the spontaneously changed to charging me $80. I don’t make it a habit of continuing to work with businesses or corporations that are deceitful. In addition, I find it extremely funny that during their whatever point inspection, they informed me that I would need to change my cabin oil filter because they said it was dirty. The irony of this, as I had changed my cabin oil filter within the last week this makes me believe they in fact, I didn’t check it and just tried to milk more money from me. This is the forth or fifth review on the forth or fifth site that I have been requested specifically from classic Nissan to fill out. All of the reviews have been one star and the lowest I can make them. I’m not sure why they continue to ask me to review their establishment. This morning my wife reminded me that every time she brought the car to be worked on they would address her as my ex-wife’s name. This was after I had asked to have it removed from my owner information for around three years I understand computers can be complicated, but I don’t want to have my wife be upset because they are too lazy to do paperwork. I will say the young man behind the counter was very professional even when I was not my most polite he was very well spoken and very well-informed. I’m just sorry that he works for a company that doesn’t see his value. I will make sure everyone I meet for the rest of my life knows the underhanded and deceitful techniques this establishment uses, and if they continue to send me reviews, I will continue to leave the lowest review I possibly can. More

Sense the new owners took over priority. Nissan turned it into classic Nissan that places gone downhill so bad every mechanic that was there for years walked out they are a lousy company. I’ Nissan turned it into classic Nissan that places gone downhill so bad every mechanic that was there for years walked out they are a lousy company. I’m surprised they have lasted this long. They did a oil change on my 2017 Subaru and used an impact wrench to take the oil drain plug and completely stripped it. . After eight years I’m no longer a customer. SAD .. stay away if you value your car !!! More

Broke my AC When Replacing Air Bag Went there to replace an air bag that was recalled for my Nissan Versa. Customer waiting area is fine with free Starbucks coffee from a machine. But Went there to replace an air bag that was recalled for my Nissan Versa. Customer waiting area is fine with free Starbucks coffee from a machine. But for my 8:30 am appointment I did not get out till over two hours later for a relatively straightforward replacement that I was told would take thirty minutes. Upon leaving the place, I noticed that my presets for my radio were screwed up and my AC was now dead... like zilch nada. I called from the highway and told them what had happened. I was told that I would have to talk to the head of service and that I would need to bring the car back in. Brought the car back in did not talk to the manager, he had left message with service rep for the car that they would look at it. Waited another hour and a half. Told that the procedure did not affect the AC (battery was disconnected and that caused problems on radio presets) and so would not be taking care of it. It was very annoying cause you could have simply said that over the phone saving me a trip. And yes I get that changing an air bag will not be affecting the AC belt or the refrigerant lines. However it did die and you obviously were in area of wiring harness in the steering wheel. Problem was electrical not mechanical. Informed her that I would not ever be coming back and that I would be posting reviews to that effect. Did not matter... so now I have to find a car electrician to fix problem they caused. More