Classic Nissan Williamsburg

Salesman was Great, Financing Department not so much We worked with salesman Gary Barry on the purchase of a 2017 Nissan Rogue SL AWD, and he was great. He is the only reason I would go back to Priority We worked with salesman Gary Barry on the purchase of a 2017 Nissan Rogue SL AWD, and he was great. He is the only reason I would go back to Priority Nissan, Williamsburg. Barry sold us our lat car at another dealership and was equally as great so we sought him out when we learned he was no longer with the previous dealership. The Finance team left a lot to be desired. The finance team claims to have found us the best rate through a local credit union 4.09%. When we asked about the rate from our own credit union all they told us the rate they got us was the best possible. Even though they had my wife's and my drivers licenses they spelled my wife's first name wrong and listed a wrong date of birth for her on the credit application causing her credit inquiries to be fraud locked. We still have not been able to get it unlocked without having to jump through hoops and use a special PIN code. It took over an hour and a half to get into the financing office and then all the paperwork had to be redone because they failed to use my wife's and my correct name on the paperwork. Two weeks later the loan still has not been funded because the credit union the dealership financed through says the dealership has not submitted the proper or correct paperwork. On a side note after checking with our own credit union their interest rate was for a used car was 3.24%. Once the loan is funded we will be refinancing through our own credit union due to an even better refinance rate. Our bad as we should have arranged financing before going car shopping although our last vehicle purchase at another dealership was able to get us the best financing rate .09%. I rated quality of work 1 star due to the financing issues. More

Priority Nissan Williamsburg Awesome. Everyone was so awesome. Very helpful and kind. Thanks so much to Mary Abram she's great, go see her. Thanks to everyone else i meet, great teamwork. Everyone was so awesome. Very helpful and kind. Thanks so much to Mary Abram she's great, go see her. Thanks to everyone else i meet, great teamwork. More

Cole Norwood Cole was very knowledgeable to vehicles. Great asset to your team. You need more Coles on your staff, he was great Cole worked with me to get what I n Cole was very knowledgeable to vehicles. Great asset to your team. You need more Coles on your staff, he was great Cole worked with me to get what I needed. More

Great dealership Easy to work with. In and out quickly. The salesman, manager and finance manager were great to work with. Great finance rates too. Highly recommend. Easy to work with. In and out quickly. The salesman, manager and finance manager were great to work with. Great finance rates too. Highly recommend. More

Broke my AC When Replacing Air Bag Went there to replace an air bag that was recalled for my Nissan Versa. Customer waiting area is fine with free Starbucks coffee from a machine. But Went there to replace an air bag that was recalled for my Nissan Versa. Customer waiting area is fine with free Starbucks coffee from a machine. But for my 8:30 am appointment I did not get out till over two hours later for a relatively straightforward replacement that I was told would take thirty minutes. Upon leaving the place, I noticed that my presets for my radio were screwed up and my AC was now dead... like zilch nada. I called from the highway and told them what had happened. I was told that I would have to talk to the head of service and that I would need to bring the car back in. Brought the car back in did not talk to the manager, he had left message with service rep for the car that they would look at it. Waited another hour and a half. Told that the procedure did not affect the AC (battery was disconnected and that caused problems on radio presets) and so would not be taking care of it. It was very annoying cause you could have simply said that over the phone saving me a trip. And yes I get that changing an air bag will not be affecting the AC belt or the refrigerant lines. However it did die and you obviously were in area of wiring harness in the steering wheel. Problem was electrical not mechanical. Informed her that I would not ever be coming back and that I would be posting reviews to that effect. Did not matter... so now I have to find a car electrician to fix problem they caused. More

Me.Hebb My day was made I got to visit my extended family at Priority Nissan Williamsburg ! They mean the World to me and my wife awesome all around 💗💗💗 My day was made I got to visit my extended family at Priority Nissan Williamsburg ! They mean the World to me and my wife awesome all around 💗💗💗 More

Best experience I could ask for! By far the best experience I have ever had and could ever ask for with having my car serviced! I usually go to places like Jiffy Lube or Goodyear, but By far the best experience I have ever had and could ever ask for with having my car serviced! I usually go to places like Jiffy Lube or Goodyear, but I seem to be consistently disappointed and my car tends to be worse off than when I dropped it off. Everyone at Priority Nissan was extremely helpful, honest, and friendly throughout the whole process. I had major mechanical issues that needed to be fixed, and they emailed me a thorough vehicle health inspection report with quoted prices for everything. Not only did they provide excellent results for the services I requested (my car is back to how it was when I first bought it!), but they also replaced recalled parts without charge, did a complimentary car wash, and reduced the labor charged for fixing things that were in the same area. I never write reviews, but I had to take a moment to commend these amazing individuals for the quality works they do and their excellent customer service skills. Thank you so much, Priority Nissan! More