Classic Nissan Williamsburg

Having bought a Rogue from this location 6 years ago , and having no problems with it, we decided to go with a 2023 Rogue; our experience was pleasnt with all whom we came into contact with there. and having no problems with it, we decided to go with a 2023 Rogue; our experience was pleasnt with all whom we came into contact with there. More

I chose to have all our vehicles serviced at Classic Nissan Williamsburg because of Brian Phipps, I continue to have them serviced at Classic because of Brian, Steven, Kiera and the service team. They Nissan Williamsburg because of Brian Phipps, I continue to have them serviced at Classic because of Brian, Steven, Kiera and the service team. They are professional, and that's what I look for in a service team. I'm a "gear head" from way back but confine my mechanical work, these days, to my motorcycles. For my car, my wife's car and my two daughters cars, I TRUST them to the team at Classic Nissan Williamsburg. You should too. More

Having purchased this car previously from this establishment, I was guaranteed oil changes for life in my contract while purchasing the car. Last time I went in the spontaneously changed to chargi establishment, I was guaranteed oil changes for life in my contract while purchasing the car. Last time I went in the spontaneously changed to charging me $80. I don’t make it a habit of continuing to work with businesses or corporations that are deceitful. In addition, I find it extremely funny that during their whatever point inspection, they informed me that I would need to change my cabin oil filter because they said it was dirty. The irony of this, as I had changed my cabin oil filter within the last week this makes me believe they in fact, I didn’t check it and just tried to milk more money from me. This is the forth or fifth review on the forth or fifth site that I have been requested specifically from classic Nissan to fill out. All of the reviews have been one star and the lowest I can make them. I’m not sure why they continue to ask me to review their establishment. This morning my wife reminded me that every time she brought the car to be worked on they would address her as my ex-wife’s name. This was after I had asked to have it removed from my owner information for around three years I understand computers can be complicated, but I don’t want to have my wife be upset because they are too lazy to do paperwork. I will say the young man behind the counter was very professional even when I was not my most polite he was very well spoken and very well-informed. I’m just sorry that he works for a company that doesn’t see his value. I will make sure everyone I meet for the rest of my life knows the underhanded and deceitful techniques this establishment uses, and if they continue to send me reviews, I will continue to leave the lowest review I possibly can. More

If I could give 0 stars I would I came here to purchase a vehicle that was listed for a certain price, but upon receiving the final estimate for the vehicle, there was an additional $7000 of hidden fees and vehicle that was listed for a certain price, but upon receiving the final estimate for the vehicle, there was an additional $7000 of hidden fees and additional costs, including a “market adjustment fee” which they should’ve disclosed with the actual cost of vehicle instead of trying to hide said fees. My experience detoured me from purchasing any vehicle from this dealership. More

I’ve been buying cars for over 50 years and this was without a doubt my worst dealer experience ever. Got lowballed on my trade-in offer and was hit with every cliched sales tactic (I have to talk to my without a doubt my worst dealer experience ever. Got lowballed on my trade-in offer and was hit with every cliched sales tactic (I have to talk to my manager, added “market adjustment” costs, premium fee, etc.). Left without buying a car and would advise others to avoid this dealer. More

Hands down the worst dealership Ive ever come in contact with sad part is that I was referred to them by family and the family member was embarrassed by how I was treated. a week after purchasing my vehicl with sad part is that I was referred to them by family and the family member was embarrassed by how I was treated. a week after purchasing my vehicle from them it started jerking and hesitating when putting it in drive so I took it back to them and was told it’s normal because it’s an electric car and they could not find anything wrong with it even after me saying it’s not normal well 2 weeks later while driving with my newborn and kids it the vehicle ical did not want to budge after it got to 17 mph I brought the vehical back and explained it’s not safe to drive they took the vehicle ical and when I called 3 days later too see if I would be getting a rental in the mean time since this should have been fixed before selling the vehicle ical was basically mad to feel like it was my fault they are loosing 1500 for what needs to be fixed on the vehicle. The worst experience I wouldn’t won’t my worst enemy to shop here you would think this was a random car dealership THEY SHOULD NOT AT ALL HAVE A CLASSIC NISSAN SIGN STAY FAR AWAY FROM THIS PLACE More

Sense the new owners took over priority. Nissan turned it into classic Nissan that places gone downhill so bad every mechanic that was there for years walked out they are a lousy company. I’ Nissan turned it into classic Nissan that places gone downhill so bad every mechanic that was there for years walked out they are a lousy company. I’m surprised they have lasted this long. They did a oil change on my 2017 Subaru and used an impact wrench to take the oil drain plug and completely stripped it. . After eight years I’m no longer a customer. SAD .. stay away if you value your car !!! More

I worked with the GM Robert (Mo) Parker back in Dec on a 2023 frontier, we agreed on a price and decided to move on seal the deal. The dealer ran the credit for myself and my son for military (Even for this 2023 frontier, we agreed on a price and decided to move on seal the deal. The dealer ran the credit for myself and my son for military (Even for this I had to go back and forth with the dealer and call NMAC as Mo kept insisting that I can't get militray discount for a co-signer and it has to be primary). I assured Moe that I have done this plenty of times and also confirmed with NMAC so what he is saying is not true. I have been giving every excuse in the book and run around since Decemenber of 2022 and everytime we speak the answer was we are having trouble configuing out of state taxes, system won't take the deal, system is down, I promise we will have it done in the next couple of days, we are busy, we will call you back. I even made every attempt to assist the dealer figure out taxes, such as send them documents on how to collect/cofigure taxes for NY/NJ. I also sent the dealer plenty of other nmac lease contracts (recent) on the frontier from few of my friends that dealt with other out of state dealer and registering the car in NY/NJ. As I was waiting for my deal and truck to arrive, I was able to have one of my friendd take a stock froniter from the dealer which was also a nightmare to deal with as the dealership GM and his team was unable to figure out the taxes and dmv paperwork. It took so much to get this done. I never dealt with a dealership that incompetent. To sum it up my truck arrived in early January and Mo assured me that the deal would be worked out after having to deal with him and going back and forth on text messages and phone calls. He promised that truck would be delivered soon and to this day I'm still waiting. Not only my calls and messages are being ignored, they just don't even pikcup the dealership phone. The level of such poor customer service is unbelievable. I have never had such an experience in my life time. If you couldn't deliver the car then you shouldn't ran my and my son's credit. The price was also advertised on the dealer's site with disocunt already applied so there's no reason to back out. I did everything the dealer asked for and tried to be helpful but at this point, I have nothing but regrets dealing with Mo and his team. There is plenty more but Mo is well aware of what went down, and he certainly knowns that it was wrong the way I have been dealt with for the past 2 and half months trying to lease a truck (the risdual chaged 3 times already). I have everything in writng via emails and text messages. I'm very disappointed with this dealership as they don't seem to care about the customer. I would like someone with a higher rank to investigate. Ed More

Elden and Moe are very professional and responsive! Go see them for your next new or used automobile! Go see them for your next new or used automobile! More

Great sales staff, came in with no appointment and was taken care of promptly and very professionally. taken care of promptly and very professionally. More