Classic Nissan Newport News

service with a smile I bought my new Nissan here three years ago when I was having some financial problems and they treated me with respect and helped me get a payment and I bought my new Nissan here three years ago when I was having some financial problems and they treated me with respect and helped me get a payment and car I'd like. This was my first time using the service department as I live in Virginia Beach and it's quite the hike to drive to Newport News for routine maintenance. However, I needed some warranty work done so I decided to get "everything" I needed all at once - an inspection, oil change, car wash, tire rotation, warranty work, new wiper blade and interior detailing. I had received a $25 off coupon in the mail a few weeks earlier and it helped offset the cost of the detailing and tire rotation. John Figueroa was my initial salesperson and Sarah Moore was my service contact. I was happy with their service both times. Sarah was in communication throughout my 5 hour stay in their waiting room. My only "advice" to the dealership is to possibly give realistic time-frames for how long things are going to take. I had an appointment at 10:00 and I figured two hours, tops, for everything. However, I didn't get out until after 1:00 and I had to be back in VB by 2:30 for another appointment, which I missed because I got stuck in HRBT traffic for over 30 minutes. Also, I wasn't aware I could go to any Priority shop for service. I thought I had to take it to the one where I bought my car. Apparently, there's a Priority within 15 minutes of my home in VB. Next time, I'll ask more questions. :) More

Purchasing my daughters first new car I was very satisfied by the professionalism of Otis Jones. It was very helpful and made this a great experience for my daughter. The car was detailed I was very satisfied by the professionalism of Otis Jones. It was very helpful and made this a great experience for my daughter. The car was detailed and presented to her with a red carpet and bow. Thank you More

My Car Odyssey Earlier this year I had some financial difficulties do to no fault of my own. Mr. Figueroa was so kind to send me some information that could possibl Earlier this year I had some financial difficulties do to no fault of my own. Mr. Figueroa was so kind to send me some information that could possibly help me with my situation. On Labor Day I took a chance and visited Priority Nissan in Newport News instead of going back to Dan The Man Chesapeake. My experience at Priority was definitely one of sincerity from the staff in their efforts to help me get back on the road. I have purchased five Nissan cars in the pass several years. After my Altima just died with no warning I was about to give up on Nissan. However, Mr. Figueroa changed that quickly. His professionalism, charm and the fact that he was sincere about helping me convinced me to try Nissan Altima once again. Mr. Figueroa's salesmanship is definitely something you guys should bottle up and spread it abroad. I can proudly say that I am and will continue to be part of the Nissan Family. Thank you so much Mr. Figueroa not only for helping me to get a new car but for all your help on Wednesday to make things right after I was told to come back for a car wash. You are simply the best!!!! better than all the Rest!!! More

Much Improved Service My last few visits had been average at best, with longer than expected wait times and had to come back (last year) but Berna Aguirre followed up on My last few visits had been average at best, with longer than expected wait times and had to come back (last year) but Berna Aguirre followed up on all points and kept me posted on the progress and quotations. Sonny who drove the shuttle was courteous and friendly. More

excellent service Great service! John Figueroa was very courteous and helpful the moment my family and myself walked in to the dealership. John and Tracey we're very we Great service! John Figueroa was very courteous and helpful the moment my family and myself walked in to the dealership. John and Tracey we're very welcoming and friendly. They explained to me in great detail any questions I had. I really appreciated the speed of service from John Figueroa. Tracey was so helpful in getting everything in order. Tracey was my sales man he was great. More

Daron Harris This guy was amazing. He was fun, knowledged and convincing.. He did everything to mediate the business. I just enjoyed it. And have my Nissan Sentra This guy was amazing. He was fun, knowledged and convincing.. He did everything to mediate the business. I just enjoyed it. And have my Nissan Sentra SV now. Thanks Daron. More

Mark T is very honest and caring sales consultant My wife and I recently purchased a car for our daughter who is preparing to leave for college in Colorado. Mr T was extremely knowledgeable about sa My wife and I recently purchased a car for our daughter who is preparing to leave for college in Colorado. Mr T was extremely knowledgeable about safety ratings and was not pushy at all. We felt he talked to us not through us like most sales reps on the crazy train of car buying. Thank you T for an awesome buying experience. More

Excellent car buying experience John Figuero, what can I say other thank you for making my car buying experience so comfortable. He was friendly and professional and delivered what I John Figuero, what can I say other thank you for making my car buying experience so comfortable. He was friendly and professional and delivered what I wanted. I will be back in the future for my car buying experience again. I would refer family and friends and co workers to this dealership and John. More