Classic Nissan Newport News

Smooth Shopping Experience. I had been in the market looking for a vehicle, maybe a midsize to suv/crossover I had spoken to a few dealers but none had gotten my attention. saw a I had been in the market looking for a vehicle, maybe a midsize to suv/crossover I had spoken to a few dealers but none had gotten my attention. saw an ad for priority newports news and saw there inventory. I instantly like one particular vehicle. I got in contact with there sales rep, he told me to come in with no hassle on sat but before hand to fill out an application to see where we stood. well Saturday came along and met the Sale Rep John Figueroa. not only was I treated like family and with the warm hospitality, they also made the deal happen, even if it meant we had to go pick the vehicle up in one of there other dealerships in Norfolk, Va. the deal went as smooth as I would of ever imagined. ive been there twice for service and other miscellaneous things, till this day i am treated, greeted like family. I would recommend John Figueroa to any of my friends and family and would recommend them to look into priority Nissan Newports news first before going to any other dealership who will lie, or play games to customers. Employee dealt with; John Figueroa- and sales manager. More

Excellent Customer Service, No-Pressure Atmosphere, Very Pro It is my great pleasure to reflect on our experience working with Oslyn Reece at Priority Nissan in NN, who has assisted us with buying a new Nissan V It is my great pleasure to reflect on our experience working with Oslyn Reece at Priority Nissan in NN, who has assisted us with buying a new Nissan Versa. Oslyn was very professional, friendly, and courteous as he showed us the exact vehicle we were considering buying and answered all of our questions. Mr. Reece provided superior customer service and no-pressure atmosphere which allowed us to make a well-weighted purchase decision. Upon delivery of our vehicle to Priority Nissan, Oslyn went out of his way to ensure that we receive our vehicle in excellent condition the soonest, which involved him picking us up and driving to Priority Nissan on his scheduled day off to make sure that we are well-taken care of. Moreover, the next day after we’ve picked up our car, Oslyn called me to make sure we are happy with the purchase, and to follow up on the status of additional accessories we’ve ordered. Overall, we’ve had an EXCELLENT experience at Priority Nissan, and I personally recommend Oslyn Reece to be the Sales Representative for your new vehicle purchase. We will definitely be coming back to Priority Nissan! More

Excellent Customer Service My experience with Service Advisor Sarah Moore was exceptional. Her expertise, professionalism and caring personality says a lot about her. She commun My experience with Service Advisor Sarah Moore was exceptional. Her expertise, professionalism and caring personality says a lot about her. She communicated with me often to let me know the status of my car. She set the standard what customer service is all about. I definitely will be back. More

Great customer service This is the second time that Sarah has been our service advisor and both times we have been extremely pleased with our experiences. Sarah was helpful, This is the second time that Sarah has been our service advisor and both times we have been extremely pleased with our experiences. Sarah was helpful, knowledgeable, and she communicated with us often to let us know what was going on. We will definitely be back in the future! More

Amazing Customer Service Amazing and extremely professional customer service. My reason for visiting was simply to test drive a new car. My salesman and finance officer were s Amazing and extremely professional customer service. My reason for visiting was simply to test drive a new car. My salesman and finance officer were so helpful that I ended up buying a new car. More

Above & Beyound Excellent Service in all areas.! Mr. John Figueroa service went above and beyond that which I have experienced with any car dealer ,Honest, friendly. knowledgeable ,overall entire tr Mr. John Figueroa service went above and beyond that which I have experienced with any car dealer ,Honest, friendly. knowledgeable ,overall entire transaction ,A+.I would recommend your service to any one .every person I encounter even in passing showed excellent Customer service .phone call from Sarah Moore also. I am a senior citizen who have experienced dishonesty. poor professional service Your dealer was represented well by Mr. Figueroa. I am enjoying my New Car. More

Great Service People Sarah Moore positive, knowledgeable, friendly, helpful, polite, and a pleasure to work with. The waiting lounge was clean, neat, had free coffee and h Sarah Moore positive, knowledgeable, friendly, helpful, polite, and a pleasure to work with. The waiting lounge was clean, neat, had free coffee and hot chocolate, and free Wi-Fi. The service area was neat and clean. Paying at the service check-in desk was so much better than the separate waiting room service window. More

Awesome Service I am very grateful to Daron Harris for his exceptional service and excellent buying experience. He came out to the lot and assured me that he was here I am very grateful to Daron Harris for his exceptional service and excellent buying experience. He came out to the lot and assured me that he was here to help me. I appreciated that he was very professional and not pushy. He made sure he let me know all of my options up front without a bunch of haggling back and forth. I enjoyed his positive attitude and great demeanor. I would purchase a car from him again. I highly recommend anyone thinking of purchasing a vehicle to visit Daron and let him help you with your buying experience at Priority Nissan. Thanks again Daron for all of your help with my car purchase. More